at C.H.Robinson in Lisle, Illinois, United States
Job Description
C.H. Robinson is looking to add a Carrier Representative to our team. This role is your gateway to merging sales, account management, and operational execution to meet our customers’ transportation needs. As a pivotal team member, you’ll forge strong relationships within the carrier community, expanding our portfolio and ensuring flawless freight movement. Your adept problem-solving skills and collaborative approach will fuel our commitment to exceptional service and operational excellence. If you’re ready to make an impact, apply now and be part of our dedicated team!
RESPONSIBILITIES
The duties and responsibilities of this position consist of, but are not limited to, the following:
+ Facilitate the smooth movement of shipments by coordinating capacity, ensuring timely delivery, and exceeding customer expectations
+ Contribute to our business growth by assisting in expanding auto-assigned loads and supporting our business development initiatives
+ Manage shipment capacity by liaising with carriers, negotiating rates, and making informed decisions to meet specific load requirements
+ Utilize user-friendly internal tools to manage capacity procurement within established cost parameters and competitive market rates
+ Collaborate with internal teams to understand carrier data, making informed decisions to support our shipment processes
+ Foster new relationships with carriers through market research, outreach efforts, and thorough account qualification
+ Maintain and nurture existing carrier relationships by communicating effectively, understanding their needs, and exploring growth opportunities
+ Build a strong internal network, collaborating seamlessly across departments to streamline operations
+ Support automation initiatives to enhance carrier activities, driving efficiency and innovation within our logistics processes
+ Uphold high-quality service standards across all tasks, ensuring exceptional delivery outcomes
QUALIFICATIONS
Required:
+ High School diploma or GED
Preferred:
+ Bachelor’s degree from an accredited college or university
+ Proficient in Microsoft Office Suite programs
+ Ability to persuade, motivate, negotiate, and influence others
+ Ability to thrive under deadlines and work in a team environment, while also delivering independent results
+ Strong prioritization skills, multi-tasking skills, and works with a sense of urgency
+ Site Specific: Fluent in Spanish and English (written and verbal)
+ Values a diverse and inclusive work environment
Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Equal Opportunity and Affirmative Action Employer
C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
Affirmative Action Employer/EOE/M/F/Disabled/Veteran
Benefits
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
+ Two medical plans (including a High Deductible Health Plan)
+ Prescription drug coverage
+ Enhanced Fertility benefits
+ Flexible Spending Accounts
+ Health Savings Account (including employer contribution)
+ Dental and Vision
+ Basic and Supplemental Life Insurance
+ Short-Term and Long-Term Disability
+ Paid and floating holidays
+ Paid time off (PTO)
+ Paid parental leave
+ Paid time off to volunteer in your community
+ Charitable Giving Match Program
+ 401(k) with 6% company matching
+ Employee Stock Purchase Plan
+ Plus a broad range of career development, networking, and team-building opportunities
Dig in to our full list of benefits on OUR CULTURE (https://jobs.chrobinson.com/culture) page.
Why Do You Belong at C.H. Robinson?
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.
As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .