at Huron Consulting Group in Chicago, Illinois, United States
Job Description
The Opportunity
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.
Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.
Join our team as the expert you are now and create your future.
Position Summary
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.
Adventist Health’s revenue cycle operations are jointly operated by Huron and Adventist health. Huron provides strategic revenue cycle operations leaders (managers and above are employed by Huron), while revenue cycle associates and supervisors are badged and employed by Adventist. Adventist, like all other providers in the market, is under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Adventist, in collaboration with Huron, must empower leaders, clinicians, employees, affiliates, and communities to build a culture that fosters innovation to achieve the best outcomes for patients and succeed long-term.
Learn more about Adventist here: https://www.adventisthealth.org/.
Joining the Huron Managed Services team means you’ll help Adventist evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.
Join our team as the expert you are now and create your future.
Qualifications
Seek to understand disagreements, ensure all perspectives are heard and facilitate a plan for resolution. Delegate the work appropriately, provide clear expectations and follow up to ensure progress and overcome roadblocks. Identify associates and team priorities based on business direction and adjust when needed. Lead by example and share knowledge and experiences with associates and team. Create a respectful work environment where you advocate for your team, create accountability and recognize their accomplishments. Provide timely feedback to encourage success, ensure accountability, and connect opportunities for your associates’ development. Identify the right talent to achieve the desired results. Promote and build a diverse cohesive team to accomplish objectives and align associates’ skills to fill gaps. The position is an operational, on-site position at our Adventist Health’s Ukiah, CA location.
DUTIES & RESPONSIBILITIES:
- Coordinate with the patient financial services team in the operations of daily job responsibilities
- Develop, recommend, and oversee the implementation and administration of policies and procedures of respective area
- Evaluate process and procedures and coordinate with the management team to ensure efficient areas of focus adhere to federal and local laws and regulations
- Demonstrate, through plans and actions, a consistent standard of excellence to which all department work is expected to conform
- Focus on continuous improvement working with the Lead Manager and respective teams Managers across the Health System with a goal of delivering the highest degree of quality service possible
- Provide support for Human Resource guidance
- Complete, review, manage and monitor department budget
- Directs and leads the patient financial services team in the daily operations
- Performs other duties as assigned
REQUIRED SKILLS:
- Effective and efficient organization and planning skills with the proven ability to manage complex multi-workstream performance improvement projects or multiple concurrent client engagements, while delegating and overseeing the work of junior team members
- Proven analytical and critical thinking skills required to synthesize complex data sets and interpret qualitative and quantitative data and trends to implement recommendations resulting in measurable performance improvement and successful organizational change
- Impactful and professional written and verbal communication set clear project team direction, develop key deliverables, escalate risks, and influence key stakeholders inclusive of client and internal senior leadership
- Ability to collaborate with team members and client counterparts to understand business challenges, adapt implementation methodologies and approaches to ensure results align with client’s business objectives
- Team leadership experience including building talent, training, supervising, coaching/mentoring, and performance management
Job Description
- U.S. work authorization required
- Located or willing to relocate to Mendocino, California
- Proficient in Microsoft office (Word, PowerPoint, Excel)
- Direct Supervisory Experience required
- Patient Financial Services experience required, 1-3 years in a leadership capacity preferred
- 5+ years of healthcare operations experience
The estimated base salary range for this job is $80,000 – $105,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future
Posting Category
Healthcare
Opportunity Type
Regular
Country
United States of America
Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.
Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and con
