at Sunrun in Springfield, Illinois, United States
Job Description
Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.
Do you believe in a sustainable future where everyone can access the power they need, whenever they need it? At Sunrun, we believe that future starts today! We offer power that is reliable, for when the electricity grid isn’t. Rechargeable, for when uncertain days become nights. Affordable, so it’s accessible to more families. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging. Come join the thousands of Sunrunners already powering their potential at Sunrun!
Overview
The Inside Sales Advisor handles a high volume of inbound and outbound calls from prospective customers inquiring about solar energy products and services. Their main duty is to qualify prospective customers by adhering to call quality standards. They must be highly motivated to deliver a spectacular experience while educating potential customers about Sunrun services. Sunrun is a performance-based culture where hard work and success is rewarded with both a strong compensation plan and opportunities for further career growth.
Learn more HERE (https://vocalvideo.com/v/sunrun-employee-testimonials-hala) from Hala, Solar Sales Advisor, about Sunrun’s winning culture and how Hala sets the tone for the day with positivity, so she’s ready to take on every challenge with a smile.
Responsibilities/The Impact
+ Effectively educate the public about the benefits of solar electricity and Sunrun Solar and explore goals of prospective customers in a quick and efficient manner (through inbound and outbound calls)
+ Review prospect’s roof material to qualify eligibility for solar
+ Handle and overcome objections with integrity
+ Gain confirmation that the prospective customer understands the benefits of solar and is knowledgeable of their consent to a signed sales agreement
+ Create reasonable expectations with prospective customers of the steps that are required to obtain a solar system from Sunrun
+ Manage solar prospect inquiries via email and online chat, including re-engagement with those who require future contact
Qualifications/How You Will Be Successful
+ High School Diploma Required
+ Minimum of 6 months of experience in a call center environment
+ The ability to communicate fluently in English is an essential function of this role. Fluency in another language besides English is a plus.
+ Strong work ethic and ambition to succeed
+ Proficient with email, Google suite, and Customer Relationship Management (CRM) tools (Salesforce preferred)
+ Ability to work weekends, evenings and some holiday shifts
How you will be Awarded
+ Full benefits package including health, vision, dental insurance, 401K with company match, Employee Stock Purchase Program, paid training, and much more
+ The opportunity to invest in yourself and your career through PowerU – Sunrun’s 100% tuition reimbursement program with over 150 educational opportunities
+ Highly competitive sales commissions paid biweekly for new solar appointments and contracts that result from your efforts.
+ Competitive hourly base pay and commission plus lucrative performance incentives through our Nike/Lululemon sponsored incentive program. You’ll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips.
+ Internal advancement opportunities, as earned.
Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed. Candidates in locations outside this local area may have a different starting salary range for this opportunity which may be higher or lower. Please speak with your recruiter to learn more.
The starting salary/wage for this opportunity is:
$15.00
Other rewards may include annual bonus eligibility, which is based on company and individual performance, short and long term incentives, and program-specific awards. Sunrun provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions.
Recruiter:
Aubrey McIntosh (aubrey.mcintosh@sunrun.com)
This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role. It is not designed to be a comprehensive inventory of all essential duties and qualifications. If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at candidateaccomodations@sunrun.com .
Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences will help us create a planet run by the sun for everyone. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.
