at Help at Home in Springfield, Illinois, United States
Job Description
Help at Home is the nation’s leading provider of high-quality support services to seniors and people
with disabilities. Our clients need us more than ever to continue living independently in their own
homes while staying safe from high-risk facilities. We pride ourselves on establishing the home as
the center of health and care coordination, serving our clients as if they are family, and creating
Meaningful Moments that make a difference.
The Onboarding Specialist reports to the Manager, Recruiting & Onboarding. This position is
responsible for providing onboarding support for field associates. Onboarding Specialists are the
point of contact for questions surrounding onboarding and compliance. The Specialist demonstrates
respect, efficiency, excellent communications, and maintains positive working relationships with
colleagues.
Benefits
Our team is the foundation of our work. We offer:
Competitive weekly pay
Quarterly performance-based bonuses*
Direct deposit
Healthcare, dental, and vision insurance
Paid time off
401k
Ongoing, in-depth training opportunities
Meaningful work with clients who need your help
Career growth and experience with an industry leader with 40+ years of history in a high-
demand field
Responsibilities
Ensure all new hires comply with company, Federal, and State regulations required for
employment.
Manage the onboarding process for assigned applicants.
Create necessary profiles in various systems to ensure timely and accurate information is
stored and tracked throughout the onboarding process.
Perform employment eligibility and verification, including:
o Administration of background checks and discretionary risk assessments
o I-9 completion
o Run EPS staff checks
o Verify Social Security
o Run certification authentication
o Other checks as necessary
Maintain applicant profiles in Applicant Tracking System.
Gather and process employee file paperwork and ensure quality and accuracy of all
documents.
Keep manager informed of any changes or policies that may affect this division.
Facilitate Caregiver Orientation and Training
Maintain confidential records (office employee files, health records, protected information).
Participate in staff meetings, company sponsored trainings and team meetings as directed.
Perform other duties as assigned.
Required Skills/Abilities:
Demonstrates empathy, maturity, and the ability to function as a member of a team; excellent
communication skills both written and oral.
Self-motivated; reliable; strong attention to detail; maintains confidentiality; comfortable
handling sensitive personal information; complies with all policies and procedures.
Intermediate to advanced computer skills including the ability to create and modify
documents using Microsoft Office (e.g. Word, Excel, Power Point)
Education and Experience:
High School Diploma or GED required. Bachelor’s degree in business, psychology,
communications, HR, or a related field is preferred.
Experience in recruiting or onboarding preferred.
Familiarity with applicant tracking systems preferred.
Onboarding Specialists must comply with state background screening requirements. Compensation,
benefits, time off, and bonuses vary by state and location, so please ask for complete details at your
interview.
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