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Guest Service Representative

at Insight Global in Chicago, Illinois, United States

Job Description

Job Description

Day to day:

  • Greet guests, clients, and other personnel in a professional, friendly and hospitable manner.
  • Direct or escort clients and visitors to appropriate conference room or floor location.
  • Manage daily activities in the conference center including answering telephones and e-mail, coordinating conference room reservation requests, and confirming conference room bookings using Firm’s standard reservation software.
  • Coordinate catering orders and beverage/food setups for meetings.
  • Arrange for videoconferencing and audio-visual equipment.
  • Open and close visitor area (unlocking/locking doors).
  • Monitor conference rooms regularly throughout the day to ensure cleanliness and check that supplies are stocked.
  • Maintain security on floor.
  • Enter visitor names into iVisitor database.
  • Other miscellaneous receptionist duties as needed.
  • Flexibility for overtime and schedule change to provide adequate coverage at all times.
  • Assign Visiting Attorney offices and manages the availability of offices through the reservation software.
  • Assist Conference Center guests with general secretarial support to include but not limited to making copies of documents and minor editing skills.
  • Ensures that conference rooms are neat and orderly throughout the day.
  • Conduct weekly light checks in offices, hallways, and elevators.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Required Skills:

  • 2+ years of receptionist/front desk experience
  • Knowledge of Microsoft Word, Excel, and Power Point
  • Experience with any scheduling tools/databases
  • Flexibility for overtime Plusses:
  • Bachelor’s degree in Hospitality
  • Experience working in a legal environment null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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Job Posting: JC254968592

Posted On: Feb 08, 2024

Updated On: Jul 18, 2024

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