at DoorDash in Chicago, Illinois, United States
Job Description
About the Team
Our Advertising & Promotions team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We provide digital solutions to help advertisers reach DoorDash audiences.
About the RoleThe Ads Platform team is responsible for: 1/ building the platform foundation to help us scale, 2/ transforming the way we think about Ads & Promos campaign lifecycle, 3/ creating simple self-serve tools for Mx to drive GMV growth. As an Associate Manager on the team, you’ll work cross-functionally to develop processes that allow for our business to scale during a period of hypergrowth. Specifically, your work will improve operations and processes for teams across Ad Operations, Sales, Product, Strategy & Operations, Accounting, and more. Specific areas of focus will include:
+ Implementing, managing, and scaling operations via offshore resources, automation tools, and streamlined end-to-end processes
+ Building live campaign monitoring and optimization to drive incremental revenue and improve advertiser performance
+ Enhance billing, invoicing, and support processes
+ Mange internal escalation channels and implement automation to keep up with demand
+ Scope additional tooling and efficiency improvements
You’ll report to the Director, Platform Strategy & Operations.
You’re excited about this opportunity because you will…+ Build: You are eager to implement efficiency, automation, systems and best practices that will enable our growth.
+ Operate: You want to roll up your sleeves, get to the lowest level of detail, and scale.
+ Collaborate: You value cross-functional partnerships, and will thrive at working across Operations, Product, Sales, Engineering, Legal, Accounting, Support, and more to deliver results.
+ Strategize: You’ll develop the strategy to best serve our advertiser and internal partners through a period of rapid growth.
We’re excited about you because…+ You have 4+ years of experience in strategy & operations / ad operations / product management / business operations / management consulting or related experience (preferable in the advertising or ad tech industry)
+ You are a problem solver. You don’t need a playbook. You dive into difficult problems and come up with a plan.
+ You are process driven. You excel in getting to a low-level of understanding, and driving operational improvements accordingly.
+ You thrive while wearing multiple hats and working across a variety of projects. teams, and workstreams. In doing so, you are flexible and comfortable as new priorities emerge.
+ You have exceptional analytical experience (Excel/Google Sheets/SQL), and are proficient at (or a fast learner of) a variety of other tech platforms (e.g. SFDC).
About DoorDashAt DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and InclusionWe’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination : In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.If you need any accommodations, please inform your recruiting contact upon initial connection.
CompensationThe location-specific base salary range for this position is listed below. Compensation in other geographies may vary.
Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.
DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.
In addition to base salary, the compensation package for this role also includes opportunities for equity grants.
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound (https://getcovey.com/product/covey-scout-inbound) on June 20, 2024.
Please see the independent bias audit report covering our use of Covey here (https://getcovey.com/nyc-local-law-144) .
California Pay Range:
$102,600 – $162,000 USDNew York Pay Range:
$108,000 – $162,000 USDWashington Pay Range:
$102,600 – $154,000 USD