at CVS Health in Springfield, Illinois, United States
Job Description
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand – with heart at its center – our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary:
As a Lead UX Designer, you will be an integral part of an innovative and bold initiative that takes a modern approach of disciplined agile and lean software practices aimed at transforming healthcare and pharmacy. The Lead UX Designer is essential to ensuring product success and end-user satisfaction in a highly collaborative environment that follows the Extreme Programming (XP) and Scrum methodologies. The Lead UX Designer position is responsible for leading the design effort by making informed decisions for product development as part of small, cross-functional product teams. You will help educate both business and technology teams on the XP or Scrum process and how the traditional UX role changes, as well as lead products from discovery through iterative delivery while maintaining a user-centered approach in design perspective and practice.A firm understanding of user-centered design principles and user research methodologies is crucial for success in the role. Empathy, creative problem-solving, comfort with uncertainty, pairing with team members, excellent communication skills, curiosity and learning are the foundational characteristics of the Lead UX Designer. Candidates must be able to work in a hybrid model that will depend on product specific requirements: new efforts may be in person for a few weeks – through MVP (minimum viable product).Additional responsibilities of the Lead UX Designer include:? Solve the right problem through the understanding of user needs in order to deliver new or improved products and services that have real impact? Bring a lean/iterative mindset; be open to having conversations over documentation? Full-stack designer: assist with all dimensions of design – research, usability evaluation, information architecture, wireframes, visual, CSS and HTML – it’s ok not be an expert in all, as long as you are open and want to learn? Ability to mentor, coach and guide other designers in an XP lab or Scrum team (this is an individual contributor role with leadership responsibilities)? Work with cross-functional teams and pair with everyone – other designers, product managers, and product engineers? Embrace an agile mindset: be willing to adapt and experiment with design process? Enhance the broader UX product design practice and knowledge
Required Qualifications:
8+ years’ professional experience in an UX architect or UX design role, including the following:- 5+ years’ experience in at least one of the 3 design pillars: user research, interaction design or visual design.- 3+ years of working with Agile and lean philosophies- 5+ years’ experience working independently with clients or stakeholders and designing business or enterprise applications- 5+ years’ experience executing user-centered design methodologies by leading product design decisions from research through implementation- 5+ years’ experience working in design and prototyping software tools such as Figma, Sketch, Axure and InVision- 1+ year of experience with modern front-end technologies and open source frameworks (e.g. Material Design, HTML/CSS, grid systems, responsive design)
Preferred Qualifications:
- Bachelor’s Degree in Human-Computer Interaction, Psychology, Fine Arts, Computer Science- Experience with UX design advocacy within large business and technology organizations- Exceptional written, verbal, and visual communication skills- Experience with enabling others in user centered design best practices- Experience with user research methodologies and ability to train others- Willingness to present on design topics internally- Knowledge of the pharmacy and healthcare industries- Knowledge of cloud-based technology platforms
Education:
High School Diploma or GED, and equivalent years of experience
Pay Range
The typical pay range for this role is:
$124,372.50 – $247,200.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.
