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Sales & Insights - Commercial Operations Manager

at Abbott in Lake Forest, Illinois, United States

Job Description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

+ Career development with an international company where you can grow the career you dream of.

+ Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

+ An excellent retirement savings plan with high employer contribution

+ Tuition reimbursement, the Freedom 2 Save (https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program and FreeU (https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit – an affordable and convenient path to getting a bachelor’s degree.

+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out in our facilities of Lake Forest IL in the Diagnostics Division.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

What You’ll Work On

This position will be responsible for leading the execution of analytical plans which identify performance and execution results as well as comprehend the impact of local market issues on sales performance. The Area Sales & Insights Analyst will be responsible for providing primary support to one or more sales channels. Area Sales & Insights Analyst will work in a consultative role with Senior Sales Management. Work will require successful integration of analysis results that leverage across relevant functions including Marketing Research, Sales Operations, Finance and Forecasting. The position requires working with internal constituencies, such as sales and other analytics teams as well as external agencies.

This position will be responsible for leading the execution of analytical plans which identify performance and execution results as well as comprehend the impact of local market issues on sales performance. The role will be responsible for providing primary support to one or more sales channels and working in a consultative role with Senior Sales Management. Work will require successful integration of analysis results that leverage across relevant functions including Marketing Research, Sales Operations, Finance and Forecasting. The position requires working with internal constituencies, such as sales and other analytics teams as well as external agencies. The Sales & Data Insights Manager is the system owner for various PowerBi tools and system support for salesforce.com for the commercial team.

WHAT YOU’LL DO

+ Partner with the USO Commercial Operations Director in the development of short-term tactical as well as long-term strategic initiatives of the sales force.

+ Management of projects with outside agencies.

+ Learning and applying a consistent standard of analysis for application at the regional level.

+ Analyzing and interpreting environmental factors that affect sales performance and make recommendations to sales management.

+ Analyzing market and product trends and performance relative to internal expectations.

+ Lead the organization in identifying and managing appropriate sales force benchmarking studies.

+ Developing and maintaining reporting on performance metrics for senior sales management.

+ Supporting finance, forecasting and sales in the Integrated Business Planning (IBP) and financial planning processes.

+ Provide analysis and build of weekly region performance and Monthly IBP performance.

+ Provide consultative support to the sales incentives administration team.

+ Provide insights in sales compensation and design.

+ Issue resolution and training/support for salesforce.com

Accountability & Scope:

+ Drive the acceptance and usage of sales analysis within one or more sales channels

+ Drive the development of analytic plans and tools supporting sales channel leadership

+ Lead cross functional projects and teams

+ Identify process improvements

+ Ensure appropriate integrity and reasonableness of information.

+ Ensure adoption and continuous education of the front line users with regards to systems and tools

Required Qualifications

+ Bachelor’s Degree: Business, Statistics, Economics, Finance, Engineering, Applied Mathematics, and/or related field.

+ 5-7 years’ work experience in related field.

Preferred Qualifications

+ MBA Preferred

+ Expertise in healthcare industry sales is a plus.

+ Experience with Power BI, Tableau, Salesforce, SAP, Cognos.

+ Must have technical aptitude to include expert level Excel or Access skills and broad-based awareness of other analytical tools

+ Demonstrated proficiency in modeling tools like trend analysis and optimization.

+ Technical Competency: Communicating and presenting: Develops business oriented results with appropriate level to detail, keeps the right people informed.

+ Proven record of handling complex analyses

  • Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com (http://www.abbottbenefits.com/pages/candidate.aspx)

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $95,000.00 – $190,000.00. In specific locations, the pay range may vary from the range posted.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com

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Job Posting: JC255545349

Posted On: Feb 19, 2024

Updated On: Mar 14, 2024

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