at Health Care Service Corporation in Chicago, Illinois, United States
Job Description
Assist PDL with end-to-end delivery of Technology programs and projects to ensure successful execution and alignment with business needs. Ensure program and project performance
metrics are met to deliver key business value. Provide technical insight to assist with troubleshooting of delivery issues. Drive execution of project delivery through effective facilitation of
requirement analysis, architecture development, business process solutions, and logical design. Deliver optimization of programs and projects by ensuring coordination with various
downstream teams such as other Technologies and the Center. Drive collection of key performance indicators for all projects and enhancements, facilitate delivery status transparency to
business stakeholders. Review, guide, troubleshoot and resolve contentious issues escalated during implementation. Track, manage, and report on Technology status against action items,
milestones, critical path / dependencies, issues, risks, value delivery, and mitigation strategies for transform, grow, and sustain workloads. Coordinate and communicate between
business/EPMO and IT groups throughout delivery. Act with integrity and maintain a respectful, professional manner in all interactions with co-workers, management, customers and other
business contacts. Comply with HIPAA, the Code of Business Ethics & Conduct, our Diversity & Inclusion Principles, and other applicable corporate and departmental policies. Maintain
complete confidentiality in all matters of company business. Maintain communication with management regarding developments within areas of assigned responsibilities, and perform
special projects as required or requested. Telecommuting permitted 2 days a week.
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Job Posting:
11693039
Posted On:
Mar 20, 2024
Updated On:
Apr 22, 2024
