at Help at Home in Chicago, Illinois, United States
Job Description
Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 50,000 compassionate caregivers across 12 states. We’re looking for people who care about others, who are willing to listen, lean in and make impactful change. Each role at Help at Home can have a positive impact in supporting our caregivers and clients. If you are someone who leads with passion and integrity and are looking to join a rapidly growing, industry leading team, Help at Home may be a good fit for you.
Job Summary:
The Sr. Manager, Field Recruitment will be instrumental in helping Help at Home expand the great care we provide to our clients. This position reports directly into the Field Recruitment Leader and is part of the overall Field Operations Team. The Sr. Manager is responsible for managing the recruitment team members and supporting the full life cycle recruitment of our caregiver positions for multiple markets or regions.
Travel requirements weekly within the state of IL. This person does need to live in IL or willing to relocate.**
Duties/Responsibilities:
+ Manage the performance of the Field Recruitment team, including setting goals and ensuring they are met for multiple markets.
+ Lead the day-to-day activity of the team, partnering with operations leaders and hiring managers through the full life cycle recruitment process.
+ Support the design and build of a talent pipeline across specific markets, including non-traditional and diverse sources.
+ Work with the business to ensure caregivers are matched appropriately and successfully with clients.
+ Develop the talent team’s goals around continuously refining and improving our employer brand.
+ Recommend and implement both digital marketing and grassroots recruiting efforts. Execute, optimize and expand where needed.
+ Lead the talent team’s launch and ongoing support of new recruiting technology and processes to better support field operations.
+ Support the establishment and tracking of recruiting metrics.
+ Create remarkable hiring experiences for both the candidate and the hiring teams through the refinement of our internal processes and systems.
+ Be a champion of Help at Home’s culture and values.
+ Stay up-to-date of labor legislation and inform leadership and managers about changes in regulations.
Education and Experience:
+ Bachelor’s degree or equivalent experience.
+ At least three (3) years of management experience in recruitment; at least five (5) years of management experience overall.
+ RPO or Staffing experience a plus.
+ Proven experience leading recruitment teams specializing in high-volume, non-exempt hiring, with a heavy focus on process and recruitment marketing.
+ Experience building strategic partnerships with hiring teams and cross-functional associates.
Required Skills and Abilities:
+ Understand how to analyze data and uses it to manage team performance, identify bottlenecks and tell meaningful stories to our customers.
+ Ability to lead other leaders and provide strategic direction.
+ Excel at problem solving and not be afraid to change course when things are not working as intended.
+ Understand the candidate and field experience and is key to achieving our goals.
+ An inspirational leader that consistently sets and achieves team goals by creating a positive environment with plenty of recognition for good performance.
+ Ability to coach and manage performance.
+ Flexibility to adapt to a dynamically changing environment.
Physical Requirements:
+ Prolonged periods sitting at a desk and working on a computer.
+ Role must be within the market (Illinois) they are supporting but can be remote within that geography.
+ Ability to travel within geographic area as needed (up to 50%)
