at RELX INC in Springfield, Illinois, United States
Job Description
Tech Consulting – ERP Apps ConsultantAre you an expert in tech consulting?Would you like to join our great team?
About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com/.
About our Team Works with our clients to provide in depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients.About the Role
As a Sr. Technology Consultant with the Professional Services Team (USA) , you will provide ERP application services to clients. You will be responsible for analyzing their needs and customizing software to meet their requirements. Additionally, you will translate client needs and train personnel on the use of these applications.
Requirements:+ University or Bachelor’s degree or equivalent
+ Minimum 5 years of technical implementation experience
+ Knowledge of Unix (Linux Redhat, AIX and Solaris) and Windows operating systems
+ Knowledge of RDBMS & SQL relationship databases (Oracle, DB2 and MS SQL Server)
+ Knowledge of IBM MQ – queueing system
+ Configuration of Webservers: WebSphere, WebLogic and Apache Tomcat – at least one.
+ Knowledge of Three Tier architecture
+ Excellent troubleshooting skills
Preferred skills:+ Experience in a multinational and multi-cultural environment
+ Affinity or experience with Compliance, CFT (Counter-Financing of Terrorism), AML (Anti-Money Laundering), or KYC (Know Your Customer)
+ Understanding of financial industry and knowledge of payment standards (SWIFT, SEPA, etc)
+ Experience with financial messaging systems, Swift and other banking format is a plus
Responsibilities: Functional Analysis:+ ·Analyzes and evaluates business requirements, consults with personnel from various departments and identifies areas for the development of technical solutions to automate and/or improve business processes.
+ ·Identifies, creates and facilitates design changes by conducting business and systems process analysis and design at a complex level.
+ ·Shows a good understanding of compliance and sanctions risk management, relating it to product and service within the firm. ??
+ ·?Understands customer use cases and requirements and in turn apply best practices for those customer implementations.
Implementation:+ · Delivers, installs and configures of all Fircosoft applications to specified requirements and provide technical training and transfer of knowledge.
+ ·Is a technical expert in LexisNexis Risk Solutions Fircosoft products.
+ ·Good knowledge of third party software interfacing with Fircosoft solutions.
+ ·Determines the types of products and services required by clients.
+ ·Troubleshoots customer issues during implementation.
+ ·?Aids with the development of strategies for the improvement of implementation process, services and standards.
+ ·Maintains strong client relationships through regular close contact which includes regular face-to-face meetings, telephone and email communications.
+ ·? Organizes and executes deep technical and product health checks and audits for clients.
+ ·?Interacts with the Sales and Pre-Sales teams, including communications with prospects and the tendering and demonstration process.
+ ·?Assists during pre-sales RFI/RFP processes, answering to technical requirements.
Project Management:+ ·Ensures work is well defined, changes to requirements are managed, issues arising are tracked and dealt with in a timely fashion, customer satisfaction is attended to throughout the engagement.
+ ·?Prioritizes own and team’s work. Anticipates consequences of actions, potential problems and opportunities for change.
+ ·?Oversees the planning, development and installation of Fircosoft products to meet the clients’ business needs
+ ·?Provides leadership in project situations especially during customer crisis.
+ ·? Organizes project workshops and agrees project objectives.
Business Relationship:+ ·?Works closely with other teams to collect data and assess the current situation.
+ ·?Supports sales efforts to grow the business.
+ Keeps knowledge up to date of the Sanctions market and meet training targets.
Women in Tech:LexisNexis Risk is supportive of women in Technology and has been a founding signature for the Tech Talent Charter. We have the following initiatives in place to support women in technology:
Culture and Benefits:Learn more about the LexisNexis Risk team and how we work here (https://relx.wd3.myworkdayjobs.com/RiskSolutions/page/21c296c982531000b79663f3194b0000) .
#LI-TL1 #LI-REMOTE
At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120. Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .