at R+D Custom Automation in Trevor, Wisconsin, United States
Job Description
General Summary: A successful Technical Sales Engineer (TSE) will manage and expand existing customer relationships and research & identify potential new customers within the Life Science industries which are in need of Automated Capital Equipment & Services. The TSE will be capable of visiting, vetting, conceptualizing, and quoting high probable customer opportunities. The TSE will present the R+D solution to the customer with the goal of earning the sale (PO). The TSE will constantly strive to add new business to their pipeline in support of the R+D Sales Strategy, while maintaining and growing existing customer relationships.
Pipeline Forecasting
- Responsible for developing a continuous and robust customer pipeline of R+D existing customers within the Life Science industries.
- Responsible for developing new customer pipelines, identifying and maintaining strong growth of new customers each year within designated sales territory.
New Business
- Primary focus on developing existing customer pipelines aligned to meet individual and company quarterly & annual Bookings and Revenue targets.
- Secondarily strive to develop new business to meet individual and company quarterly & annual Bookings and Revenue targets.
- Coordinate all sales opportunities with Application Engineers & After Market Manager to generate the best possible solutions for our customers.
- Administer presentations to customers with the ability to describe R+Ds capabilities / capacities in a comprehensive manner.
Account Management
- Manage customer relationships to maximize the opportunity with R+D.
- Act as liaison between active customers and in-house Project Managers, as needed.
- Manage, coordinate and deliver project quotes in a timely fashion to customers by properly assessing customer needs and managing internal process to deliver proper expectations.
- Have an active customer base to ensure bookings and sales revenue expectations per Sales Manager directed goals / targets.
Other
- Strength in technical sales environment, supported by personal experience.
- Execute weekly sales goals in accordance with R+D’s sales plan.
- Participate in weekly department meetings and attend other meetings as needed.
- Update weekly sales follow-up calendar and quote forecasting databases.
- Understanding of Quote and Project submission processes as outlined in ISO documents.
