at ALTA ENTERPRISES, LLC in Waukegan, Illinois, United States
Job Description
Shop Service Technician
Waukegan, IL, USA
Req #376
Wednesday, February 28, 2024
Alta Equipment Company recently acquired Burris Equipment!
Burris Equipment, as part of Alta Equipment Company, delivers exceptional service, knowledge and support. We offer the top brands in construction and turf equipment including: CASE, VENTRAC, WACKER NEUSON, STIHL, and JACOBSEN.
Contact Burris Equipment at one of three Illinois locations: Waukegan, Ingleside & Joliet. With our large selection of new equipment, used equipment, rental, parts, and services, we are your complete one-stop shop.
We provide our employees with the following tools and resources to be successful:
Training
Outstanding benefits package (Medical, Dental and Vision, plus much more!)
401(k) with match
10 Paid holidays
Our construction equipment group is seeking a full-time Shop Service Technician for our Waukegan, IL branch. This is a union position and will be part of Local 701. A journeyman technician defined to be a technician who can perform all necessary mechanical work and welding either at the Company shops or at a customer's job site/location in a safe, efficient, capable, and professional manner. Equipment includes all products under 110 hp including but not limited to loader backhoes, skid steers, mini- excavations, small loaders, landscape equipment, trailers, rollers, air compressors, etc.
Responsibilities:
Performs service tasks as they be assigned by the service manager or the shop superintendent.
Keeps abreast of all changes in various models of equipment sold and serviced b the distributor.
Reports each service call or repair job at the end of each shift, giving the following information: (a) customer's name, (b) make and model of unit, (c) serial number, (d) hours worked, (e) travel time, (f) details of work performed, problems encountered, time required, (g) parts, equipment and supplies used.
Reports, in complete detail, as above, regarding warranty situations handled.
Keeps immediate shop area in which he works in a clean and orderly manner.
Brings to the attention of the service manager/service writer any additional work required on a unit.
Notifies service manager/branch manager if shop equipment or vehicle is not in a serviceable condition or constitutes a safety hazard.
Returns special tools to proper location at the end of each shift in a clean and ready to use condition.
Review parts and service bulletins pertaining to equipment technician is responsible for repairing.
Conducts himself in the presence of customers in a manner which will retain a good opinion of the company and the service department.
Takes advantage of all opportunities to attend schools and training sessions in order to upgrade technical competence
Performs other duties as prescribed by the service manager.
Works in a safe manner at all times.
Qualifications
Must be able to lift 90lbs, 75% of the time, in order to load and unload repair equipment.
Must have knowledge of internal works of an engine and mechanical equipment knowledge pertaining to equipment being hired to work on.
Must have excellent customer service, problem solving, and safety skills.
Must hold valid driver's license and be able to drive a pick-up truck and trailer.
Must supply tools to work on equipment assigned to repair.
Culture is Job #1. Alta Equipment Company prides itself in the 3 P's of business: People, Process and Product. By investing in the best people and creating a "one team" approach, Alta Equipment Company earns customers for life.
If you have a passion for excellence and are ready to make a difference within our organization, we're ready for you. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.
At Alta Equipment Company, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a "Top Work Place USA", our employees across North America are committed to excellence. It's the Alta way.
So, let's start the conversation. Click the link to apply and begin the journey of a lifetime.
What we look for:
At Alta Equipment Company, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a... For full info follow application link.
We are an equal opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status or any other protected class.
