at Insight Global in Rolling Meadows, Illinois, United States
Job Description
Job Description
The Regional Technical Analyst (RTA) — Integrations role is to assist with Merger and Acquisition projects by providing support to the Project Managers with site survey and due diligence, asset procurement and setup, as well as vendor management. RTAI will ensure proper site preparation for computer operations so that end users can accomplish organizational tasks at the new sites. RTAI will assist with decommissioning the sites and work closely with related Operational Teams on closure specific tasks. This includes receiving, prioritizing, documenting and actively escalating any issues related to M&A Integrations or closing sites.
Key Responsibilities: The below responsibilities are indicative of the work required and should not be seen as an exhaustive list.
· Project-based IT work that implements a broadest range of IT equipment relating to Mergers and Acquisitions, including network equipment, servers, terminals, personal computers, cabling, and related software products · Communicates and escalates issues related to M&A project · Investigates hardware problems and performs minor system hardware and communication connection repairs · Acts as facility lead on technical project implementations; coordinates infrastructure-based needs for facility based new construction, real estate moves or office closures · Participates in M&A project meetings, committees and continuing education to improve individual, departmental and organizational performance · Participates in facility-based IT project planning and budgeting, as needed · Effectively works with Regional and other personnel to ensure that division priorities and standards are achieved · Adheres to and supports standards, policies and procedures · Performs other duties as assignedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
3+ years of IT experience
Excellent communication skills and professionalism (will work with associates — executive level employees)
Ability to travel and work OT and weekends (85% travel role)
Experience providing on site technical support
Experience setting up work stations
Active Directory experience – password resets, setting up Outlook
Ability to book travel prior to expense reimbursement Experience in a traveling IT support role null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
