Enterprise Account Manager

at Motus, LLC in Chicago, Illinois, United States

Job Description

Motus is the definitive leader in mobile workforce solutions. Its platform simplifies the reimbursement and management of vehicle, device, and location costs through personalized calculations. Empower your team with a suite of fully integrated solutions that take the complexity out of compliance. Peace of mind included.

At Motus, werededicated to makingWorkLifebetterforeveryone, anywhere. Our team is the heart of our culture, and we live by our WorkLife Pillars every day WorkHappy, WorkHealthy, WorkSmart, WorkAnywhere, and WorkTogether.

Position Description:

The Motus Business Development group is looking for a customer-focused sales professional to join the team as an Enterprise Account Manager. In this role, you will be responsible for the growth of a book of business made up of some of our largest customers. This is a quota-carrying position, and you will drive revenue through renewals, upsells, and account growth.

Our ideal candidate has a shown history of exceeding revenue targets, strong organization, and influencing skills, and a high level of personal accountability and independence.

Position Duties:

• Maintain and grow the revenue base for your book of business by driving expansion, renewal, and upsells for new products
• Develop positive relationships with stakeholders across your customer base as well as a deep understanding of their business landscape and goals; proactively anticipate future needs and risks
• Consult with customers on new features and product offerings to drive upsell revenue and deliver presentations on new product offerings and enhancement
• Establish and lead a defined sequence of events for each customer opportunity
• Drive full-cycle sale process for upsell and expansion opportunities
• Maintain detailed customer and prospect information in Salesforce, the goal being that management can quickly understand the status of customer relationships and the sales pipeline
• For customers with an assigned Customer Success Manager (CSM): Partner with CSMs to ensure positive engagement with the Motus platform, evaluate program changes, and navigate expansion and upsell opportunities. The EAM will ultimately be responsible for closing revenue.
• For customers without an assigned CSM: Provide an additional layer of strategic operational support, provide education and coaching, facilitate the resolution of high-priority issues, and ensure program success, adoption, and satisfaction

Desired Skills and Experience:

• 3+ years experience in a customer-facing, quota-carrying role as an Account Manager
• Strong understanding of the corporate business world; prior experience in SaaS preferred
• Strong and strategic collaborator with the ability to discern when to engage team members in the development of solutions and when to take accountability and work independently
• A high degree of emotional intelligence and empathy
• Outstanding communication (written and verbal) and presentation skills
• Proven ability and desire to work and excel in a fast-paced environment
• Excellent multi-tasking, organizational, and project management skills; high attention to detail
• Understanding of Internet and web applications with a desire to learn new technologies
• Ability to understand and articulate technical concepts and derive solutions
• Profici
  
  

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  Motus is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.