at Caterpillar, Inc. in Morton, Illinois, United States
Job Description
Career Area:
Strategy
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream from procurement to design and manufacturing to distribution. PSLD is responsible for Aftermarket Parts Distribution?of?Cat Parts, Integrated Logistics, segment Procurement?and the?design and?manufacture?of Wear Components (Undercarriage and GET) and Maintenance Components (Seals, Tubes & Hardware, Hose & Couplings, Fluids and Filters).
We’re? committed? to our customers, who build a better world with our products, services, and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities -? innovating ?to discover the breakthroughs necessary for tomorrow’s growth.?
Through it all, we are one team (https://www.youtube.com/watch?v=mYIDne7Q5ek&list=PLwAXbfivFg0jmiNqqgFLeQJpRB\i-UVln&index=39) ?- creating and delivering world-class components and solutions superior to the competition.? Learn more about the Caterpillar Experience (https://www.youtube.com/watch?v=GvCYWtWARlk&list=PLwAXbfivFg0jmiNqqgFLeQJpRB\i-UVln&index=25) .
What You Will Do:
As the Program Specialist (Kitting), you will complete the individual complex programs and/or multiple programs or projects of a large scope simultaneously. Provide leadership in the development and updates of program and project management schedules. Accountable to ensure project deliverables are achieved on time, within budget and scope, the incumbent has the ability to lead and motivate people and encourage teamwork, an ability to communicate effectively with senior management, and a clear vision of what determines a successful project(s) or program(s) for the customer and for the company. The incumbent manages the interactions and relationships between multiple, interrelated projects and builds credibility, establish rapport and maintain communication with stakeholders at multiple levels, including those external to the organization.
Responsibilities include but are not limited to:
+ Support the various program teams and obtains/provides a variety of information starting at the concept stage and continuing through prototype, pilot, implementation and follow-up stages of the various programs.
+ Build data visualization tools using programs like PowerBI, and Tableau to monitor and improve kitting process and performance.
+ Utilize professional project management tools and techniques to manage reporting, tracking charts, checklists, and project scheduling software and to delegate appropriately.
+ Collaborate with the individual team members from multiple functional disciplines (Engineering, Inventory Management, Purchasing, IT, Facility Engineering, etc.) and the Customer to establish completion dates.
+ Monitor progress of projects, discusses problems with affected areas, assures appropriate personnel are informed of problems and steps are in place to meet schedules.
+ Validate new projects/activities for proper alignment with program objectives and strategies.
+ Develop, track, manage, and communicate the program management plan and status (scope, schedule, cost, resource, risk, quality, communication, change, etc.) to optimize the program and achieve quality, on-time, on and on budget deliverables.
+ Other duties as assigned by Caterpillar management from time-to-time.
What You Have:
+ Planning: Tactical, strategic knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years), and strategic (3-5 years) planning in support of the overall business plan. Develops, refines, and communicates tactical plans for own responsibilities. Provides the right level of detail as input for strategic plan development. Demonstrates the value and necessity of linking tactical plans to overall strategic plan. Ensures attention to the detail and dependencies of existing departmental-level plans. Plans for allocation of resources in line with unit goals, technical and business objectives. Ensures the planning process is integrated with he overall business plan.
+ Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Seeks discrepancies and inconsistencies in available information; explains variances. Organizes and prioritizes the sequence of steps to be taken to remedy the situation. Identifies many possible causes for a problem based on prior experience and current research. Quantifies the costs, benefits, risks, and chances for success before recommending a course of action. Approaches a complex problem by breaking it down into its component parts. Chooses among a diverse set of analytical tools according to the nature of the situation.
+ Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change. Creates processes with provisions to accommodate change. Helps others adapt to changing environments and accept new situations. Recovers from disappointments and setbacks. Works effectively with unstructured teams, situations, or environments. Leverages prior experience as a help towards handling changing situations. Makes progress in an atmosphere of ambiguity and uncertainty.
+ Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization. Develops basic persuasive arguments. Discusses organizational culture around providing input on decisions. Uses active listening skills and probing techniques to surface opportunities to influence. Identifies who the decision makers are and how they receive information. Regularly presents ideas or suggestions to associates in persuasive terms.
+ Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and tim allocation. Clarifies and handles multiple concurrent and diverse activities. Shifts focus among several efforts as required by changing priorities. Address potential conflicts that impact current delivery commitments. Works with or leads others to re-prioritize work and reschedule commitments as necessary. Responds to shifting priorities while maintaining progress of regularly scheduled work. Demonstrates an expectation that there will be ongoing shifts in demands and priorities.
+ Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Communicates to clients regarding expectations of all parties. Conducts periodic reviews of work effort, progress, issues, and successes. Maintains productive, long-term relationships with clients or vendors. Creates opportunities to educate support teams of client priorities. Empowers others to establish collaborative, health relationships.
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