Community Outreach and Relations Coordinator

at University of St. Francis in Joliet, Illinois, United States

Job Description

Position Details

Position Information
Job Title 
 Community Outreach and Relations Coordinator
Position Number 
 Admissions and Enrollment Services - Joliet IL
Job Grade 
Position Summary 
 The Community Outreach and Relations Coordinator position is directly responsible for planning and helping of targeted strategies and recruitment initiatives with the local community, especially in the Latinx Community. The Community Outreach and Relations Coordinator will create support strategies, partnership opportunities and community events that will attract local community members to connect with the University of St. Francis consisting of, but not limited to, building relationships with high school counselors and community college counselors and appropriate academic and non-academic departments. This position will also report to the Director of Community & Employee Relations.
Essential Duties & Responsibilities 
 Create a community relations plan to reach Latinx residents of nearby communities
Generate outreach and awareness campaigns within the Will County Latinx community
Build partnerships with Will County schools, businesses, and community organizations that support USF's culturally affirming campus community.
Create relationships that increase visibility for higher educational pathways to low-income students including engaging Latinx Alumni.
Support outreach and engagement, including through programming aimed at Latinx families.
Hold at least four bilingual family outreach events each year, including informational "College Ready" and financial aid sessions (in partnership with staff from the Financial Aid and Admissions Office).
Serve as the designated point person for Spanish-speaking parents who need assistance navigating USF systems once students are enrolled.
Serve as a centralized hub to support outreach events (i.e. Leach College of Nursing, Digital Audio Recording Arts).
Develop social media content, materials for press releases, and other public relations materials to highlight key campus and community events
Participate on civic or community boards
Participate in and promote a culture of continuing quality improvement
Create a Welcoming Community and engage in university mission
Other related duties as assigned
Minimum Requirements 
 Bachelor's degree required
Strong organizational, written communication, and interpersonal skills
Experience serving the needs of diverse populations
Ability to interact and work professionally with parents, students, alumni, high school staff, community college faculty and counselors, university staff and other affiliates
Ability to manage several projects simultaneously while meeting aggressive deadlines.
Proven ability to speak in front of small and large groups
Bilingual Spanish speaking,
Strong professional presence,
Advanced knowledge of social media
Working knowledge of personal computer applications (Microsoft Office, email)
Valid driver's license. (Must have own car - mileage is reimbursed for university activities)
Must have web-enabled phone package (monthly stipend to offset service costs)
Ability to perform the physical requirements of the position - carrying informational materials, walking distances, extended time standing
Willingness to support the Catholic and Franciscan values of the University
Preferred Requirements 
 Master's Degree preferred
Experience with grants in higher education
Knowledge of higher education, academic programs, financial aid, and admission practices
Hours/Shift/Work Schedule 
 Full-time; Temporary position from October 2023 to September 2028. Position duties and responsibilities require adherence to a flexible schedule to accommodate students' schedules. This position is full-time, grant funded. Monday through Friday; regular limited evening and some weekends required.
Physical Requirements of Position 
 Individual must be able to travel and provide an automobile to accomplish work. Must be flexible with hours knowing certain times of the year require longer working days and weeks because of the volume of activity. Must hold valid driver's license and auto insurance. Beside travel, work requires ability to walk around campus with prospective students, to sit at a desk and operate a computer and phone in order to speak with prospective students.

Posting Detail Information
Posting Number 
Open Date 
Close Date
Open Until Filled 

It has been and will continue to be the policy of the University to be an equal opportunity employer.  The University will continue to administer all employment matters without regard to race, color, national origin, age, religion, gender, sexual orientation, disability, or Vietnam era or disabled veteran’s status.

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Job Posting: 11722401

Posted On: Mar 03, 2024

Updated On: Mar 06, 2024

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