at Hilton in Chicago, Illinois, United States
Job Description
Join the Palmer House Hilton as a Food Server at Potter’s and experience the opulence and beauty of Chicago’s most iconic hotel\.
Be a part of 150 years of world\-class service and carry it forward into the next century\! Centrally located in downtown Chicago’s loop and accessible to public transportation makes it easy to get to\.
For full time employees, Hilton offers AMAZING benefits including health insurance \(medical, dental, vision\), 401k \(matching\), extensive Paid Time Off, Team Member/Friend & Family Travel Program to stay in any Hilton brand hotel for a very discounted rate, Team Member recognition and other AWESOME Hilton Perks\!
What will I be doing?
As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Respond to guest requests in a timely, friendly and efficient manner
+ Ensure knowledge of menu and restaurant promotions and specials
+ Take guest food and/or beverage orders and input orders in appropriate point\-of\-sale system
+ Retrieve and deliver food and beverage orders in a timely manner
+ Ensure guest satisfaction throughout the meal service
+ Serve alcoholic/non\-alcoholic beverages in accordance with federal, state, local and company regulations
+ Ensure serving station is well\-stocked at all times
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We’re passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We’re leaders in our industry and in our communities\.
+ Teamwork \- We’re team players in everything we do\.
+ Ownership \- We’re the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
Job: Bars and Restaurants
Title: Food Server, Potter’s \- The Palmer House Hilton
Location: null
Requisition ID: HOT0AE8S
EOE/AA/Disabled/Veterans
