Export Specialist, Order to Cash

at Mondelez International in Chicago, Illinois, United States

Job Description

Job Description

Are You Ready to Make It Happen at Mondelez International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will capture, enter and validate customer orders in a timely and accurate manner, using all methods and all order types.

Your responsibilities will include:

+ Managing orders and verifying stock levels to make sure the order can be fulfilled

+ Managing export process, organizing transportation for the orders in close cooperation with the 3rd party distributors

+ Building strong relationship with customers and providing them with best-in-class service

+ Solving problems or issues which might occur during the export process

+ Bringing ideas on improving current processes and ways of working

What you need to be successful:

+ Previous experience in Customers Service and Logistics role

+ Fluency in English

+ Ability to build strong and long term business relationship with clients and business partners

+ Problem solving and multitasking skills

+ Good organization and priority setting skills

+ MS Excel skills – SAP knowledge will be a strong plus

+ Good knowledge of the total supply chain/order-to-cash process

Do you want to join our TREE family?

Travel Retail and European Export is a diverse and unique environment where you will have a chance to broaden your horizons and work with people all over the globe!

Working with European Export, you have an opportunity to test your abilities and learn how to operate with distributors in complex multi-country environment facing all opportunities and challenges that our local domestic units have. You will work in all markets with all customers (e.g. Lidl, Biedronka, Kaufland, Costco, Carrefour, Aldi, Edeka, Norma, Shufersal, etc.) that deliver year by year a double digit growth!

Walking into any airport, border shop or ferry will have a definitely different dimension for you from now on… Our products and the excellent in-store execution will catch your eye. Toblerone©, Milka©, Cadbury©, Oreo©…they’re all ours. World Travel Retail strides forward with an exceptional portfolio of leading global and regional brands to satisfy travelers’ needs.

The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelez Europe GmbH, Switzerland .

Business Unit Summary

At Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury, Milka and Alpen Gold chocolates, Oreo, belVita, LU and Tuc biscuits get safely into our customers hands-and mouths. Great people and great brands. That’s who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.

Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type


Order Management (OTB)

Customer Service & Logistics

At Mondelez International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life’s moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum

Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.

Join us and Make It An Opportunity!

Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

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Job Posting: JC256200641

Posted On: Mar 04, 2024

Updated On: May 18, 2024

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