at IHG in Naperville, Illinois, United States
Job Description
Role Purpose
Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As a Restaurant Server, you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.
Key Accountabilities
+ Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you’ll turn our high standards into memorable meals for every guest.
+ Own your kitchen – keep on top of supplies and equipment, and minimise waste.
+ Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents.
+ Help create a safe space by following our safety procedures and wearing necessary protective equipment.
+ Be cleaner than clean – meet or exceed local cleanliness and hygiene laws.
+ Help with washing up and other kitchen duties when needed.
+ Give guests a better experience by helping with any queries or advice.
+ Wear your uniform with pride.
+ Take on other ad-hoc duties when the whole team needs to pull together.
Key Skills & Experiences
+ Strong – sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
+ Literate – you’ll need a good grasp of reading, writing and basic maths.
+ Flexible – night, weekend and holiday shifts are all part of the job.
+ Compliant – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language.
+ Articulate – a great communicator, you’ll be warm, welcoming and easy to talk to.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual’s, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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