at Hilton in Chicago, Illinois, United States
Job Description
The DoubleTree Magnificent Mile in beautiful Chicago is looking for its newest team member to join its amazing organization\. Situated between the attractions of Chicago’s Magnificent Mile and Navy Pier, the DoubleTree Magnificent Mile is a premier lodging destination\. Showcase your dynamic personality and launch your hospitality career with Hilton \.
What will I be doing?
As a Door Attendant you will become the ambassador of the property\. Assisting in the arrival and departure of guests and directing lobby traffic to deliver outstanding guest service and financial profitability\. A Door Attendant is responsible for performing the following tasks to the highest standards:
+ Greet arriving and departing guests, direct traffic at the main entrance and offer luggage assistance to guests
+ Retrieve, move, place and store guest items including, but not limited to, packages, luggage and boxes from vehicles and the luggage storage area
+ Arrange guest transportation \(i\.e\. taxi cabs\), as needed
+ Respond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient manner
+ Inform the guest of the areas attractions and destinations
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We’re passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We’re leaders in our industry and in our communities\.
+ Teamwork \- We’re team players in everything we do\.
+ Ownership \- We’re the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
What are the benefits of working for Hilton?
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Go Hilton travel program: 100 nights of discounted travel
+ Access to your pay when you need it through DailyPay
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount\!
+ Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members,including partners and adoptive parents
+ Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with GuildEducation, including: college degrees and professional certifications
+ Flexible shifts and days off
+ Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at\-home care via AmazonCare
+ Mental health resources including free counseling through our Employee Assistance Program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ 401K plan and company match to help save for your retirement
\\Available benefits may vary depending upon property\-specific terms and conditions of employment\\
Job: Transportation
Title: Door Attendant \- \(Full\-Time\) \- DoubleTree by Hilton Hotel Chicago Magnificent Mile
Location: null
Requisition ID: HOT0AF9X
EOE/AA/Disabled/Veterans
