at Allscripts Healthcare LLC in Chicago, Illinois, United States
Job Description
Allscripts
Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.
Veradigm Provider
Veradigm offers provider practices a suite of easy-to-use healthcare provider solutions that help streamline clinical and financial workflows. We then deliver actionable insights to drive improved outcomes, reduce patients out-of-pocket costs, and enhance patient understanding of their disease state and medication therapy.
Our healthcare provider solutions help practices to:
- Reduce the administrative burden associated with ever-changing regulatory and reimbursement requirements
- Improve practice financial performance and take advantage of the benefits of health information technology innovations
- Enhance patient satisfaction by reducing high costs and long wait times common to many prescriptions
- Get patients all their specialty medications faster and more easily
We are seeking an expertly skilled and motivated Expert Site Reliability Engineer (SRE) to enhance our dynamic team. In this senior role, you will be instrumental in safeguarding the reliability, performance, and uninterrupted availability of our systems and services. You'll not only manage and promptly resolve incidents as they arise but also use your advanced knowledge of Azure and AWS cloud services to prevent potential issues through strategic innovation.
As a leader in our SRE department, you will bring at least 8 years of relevant industry experience, including a minimum of 3 years in a senior capacity such as Senior SRE or Senior DevOps Engineer. Your day-to-day responsibilities will extend beyond incident management to embrace the mentorship of other engineers, guiding them through career progression and cultivating a culture of excellence and continuous improvement.
The ideal candidate for this position is someone with a passion for delving into and resolving complex technical challenges. You must be self-driven, possess exceptional problem-solving capabilities, and exhibit outstanding communication skills. Your role will involve frequent collaboration with cross-functional teams, where your ability to articulate technical concepts to a diverse audience will be key.
Expertise in developing, implementing, and tracking Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Service Level Agreements (SLAs) is essential, as these will be your tools to quantify and achieve our high standards of service reliability.
What you will contribute:
- Serve as an on-call engineer, responsible for managing and resolving incidents that affect the availability and performance of our systems.
- Collaborate with teams boasting over 8 years of experience in development, operations, and infrastructure to design, implement, and maintain robust, scalable, and reliable systems.
- Proactively monitor and analyze system metrics to identif
PI238100574
Allscripts is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.
