at Accenture LLP in Chicago, Illinois, United States
Job Description
App/Cloud Support Manager (Accenture LLP; Chicago, IL): Accenture LLP has multiple openings for the position of App/Cloud Support Manager in Chicago, IL, and the job duties are as follows:
- Provide uninterrupted support across all domains and platforms and seamless application stability.
- Implement, integrate, and manage end-to-end applications, maintain all environments within the SDLC Life Cycle, and ensure successful deployment of released applications.
- Work independently with business and IT teams and provide outstanding user support on Openshift platform and related business processes.
- Develop the complex design solutions and configurations, updates, and fixes to meet the application functional requirements and company security standards.
- Implement Openshift application on Cloud Platform to facilitate the Microservices Deployment. Configure the Jenkins Pipeline automated deployment through the Build phase and implement Jenkins Pipeline for AEM content deployment.
- Serve as backup Scrum master to existing teams to achieve deliverables.
- Modernize validation methodologies from old SOAP methods to API testing, and validations through New Relic Synthetics.
- Optimize applications by enhancing the security standards and implementing the new logging technologies and monitoring in place.
- Leverage Splunk and New Relic to create proactive monitors and dashboards.
- Modernize and automate manual work with Ansible to reduce the manual intervention and errors by creating playbooks.
- Analyze data with checks on regular basis to predict the failure and implement solutions.
- Fix the Security Vulnerabilities on the application and server platforms.
BASIC QUALIFICATIONS:
Must have a bachelor's degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, Business Administration, Management, Marketing, or a related field, plus 5 years of progressive post-baccalaureate experience in the IT consulting industry.
Must have 5 years of experience in each of the following:
- Performing business system analysis, including requirement analysis, creating specifications, stakeholder management, converting business and user requirements into functional specifications, testing, and implementation;
- Utilizing large-scale Enterprise Management Software, including Oracle Cloud, Azure Cloud, Informatica PowerCenter, Autosys Data Jobs scheduling, and processing;
- Delivering requirements for Agile teams, managing Junior Functional Consultants and Functional leads, and architecting system integrations;
- Preparing project estimates and financial reports; and
- Publishing project status, delivery metrics, and reporting.
Must have 3 years of experience in each of the following:
- Delivering projects, creation of end-to-end system integrated solutions, and using testing tools;
- Designing, building, testing, and deployment of end-to-end supply chain solutions;
- Building end-to-end functional proposals and designs for medium to large size projects; and
- Analyzing, formatting, and conducting user acceptance testing.
Must have willingness and ability to travel domestically approximately 80% of the time to meet client needs.
TO APPLY: Please apply online at www.accenture.com/us-en/careers
(Job Number: R00201450)
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For more information, please visit www.accenture.com/us-en/careers and search for (Job Number: R00201450)
