at Landstar System Holdings, Inc. in Rockford, Illinois, United States
Job Description
Carrier Solution Specialist
Landstar Transportation Logistics, 1000 Simpson Rd, Rockford, Illinois, United States of America * Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America
Req #2755
Friday, March 15, 2024
What is Landstar?
Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry's most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company.
Title: Carrier Solutions Specialist
Location: Onsite (Rockford or Jacksonville)
Schedule: Monday - Friday, 8am-5pm ET/7am-4pm CT
Salary range: $19.02-$23.77 per hour, depending upon experience
What work will you perform?
Carrier Solution Specialists develops and continually refines the working relationship with third party capacity providers. The primary role of the Carrier Solutions Specialist is to monitor the performance of each carrier assigned to them as well as work to build mutually beneficial partnerships across the network. Each specialist will be responsible for identifying and contacting carriers who meet the requirements of Landstar's tracking initiative and preferred carrier program, communicating the benefits of the programs, ensuring accurate carrier information, and establishing an ongoing connection with the carrier. This position will focus on growing strategic relationships with an aim to optimize carrier's fleets and keep them moving within Landstar's network.
Essential Responsibilities:
Assist in the successful development of the Landstar Preferred Program
Promote Landstar Preferred Program to agents and carriers
Monitor carrier performance and provide feedback to leadership
Identify available third-party capacity options for Agents and Internal stakeholders
Act as a liaison between Landstar agents and third-party carriers with the intent of developing a mutually beneficial ongoing relationship
Promote and educate third party capacity on Landstar systems and benefits
Educate capacity of freight lanes and advise which Agents handle those lanes
Achieve monthly S.M.A.R.T. goals as set forth by management
Promote and uphold compliance with Landstar operational excellence standards
Support specific accounts, agents or projects as requested (may require travel)
Update and maintain required certification and training courses
Must perform duties to the standards of the job description and comply with the company's policies, practices, and procedures.
Other duties as Assigned
Required Minimum Experience and Education:
High school diploma, required; or general education degree (GED)
One-year related experience and/or training (logistics, customer service, sales); or equivalent combination of education and experience
Preferred Experience and Education:
Associate's degree (A.A.) or equivalent from two-year College or technical school preferred
Knowledge, Skills, and Abilities:
Excellent communication skills
Strong organizational skills
Ability to prioritize and multi-task
Strong problem solving and decision making
Working knowledge of Microsoft Word, Excel, Outlook and Internet
Data entry skills 88+ kpm
Geographical knowledge
Industry knowledge
Bi-lingual helpful but not required
Ability to solve practical problems
Ability to process and address unique situations as they arise
Ability to determine alternate solutions to meet business needs
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Effective time management and prioritization skills
Ability to effectively communicate across several audiences
Clear, concise written and verbal communication skills
Adaptability
Critical thinking and problem-solving skills
Teamwork
Why work at Landstar?
Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.
Our workplace culture is second-to-none. Landstar provides a safe and professional work... For full info follow application link.
Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.
