Director Business Improvement-Operations

at Elevance Health in Chicago, Illinois, United States

Job Description

WARNING: Please beware of phishing scams that solicit interviews or promote work-at-home opportunities, some of which may pose as legitimate companies. Elevance Health requires a completed online application for consideration of employment for any position. We will never ask you for a credit card, send you a check, or ask you for payment as part of consideration for employment.

Director Business Improvement-Operations

+ Job Family: BSP > Process Improvement

+ Type: Full time

+ Date Posted:Apr 09, 2024

+ Anticipated End Date:Apr 26, 2024

+ Reference: JR108417



+ Georgia, Midland

+ Colorado, Denver

+ Washington, Seattle

+ Minnesota, Mendota Heights

+ Louisiana, Metairie

+ Minnesota, Gilbert

+ New York, New York City

+ New York, Middletown

+ Ohio, Seven Hills

+ New Jersey, Iselin

+ California, Woodland Hills

+ Ohio, Mason

+ New York, Latham

+ California, Walnut Creek

+ Georgia, Atlanta

+ Kentucky, Louisville

+ Ohio, Columbus

+ Tennessee, Nashville

+ Michigan, Dearborn

+ Ohio, Cincinnati

+ Rhode Island, Smithfield

+ Florida, Tampa

+ Massachusetts, Woburn

+ North Carolina, Winston

+ New Hampshire, Manchester

+ District of Columbia, Washington

+ California, Costa Mesa

+ Delaware, Wilmington

+ Iowa, West Des Moines

+ Nevada, Las Vegas

+ Connecticut, Wallingford

+ Virginia, Roanoke

+ Texas, Houston

+ Virginia, Richmond

+ Texas, Grand Prairie

+ Illinois, Chicago

+ Wisconsin, Waukesha

+ North Carolina, Cary

+ Missouri, St. Louis

+ Maryland, Hanover

+ California, Palo Alto

+ Florida, Miami

+ Virginia, Norfolk

+ Maine, South Portland

+ West Virginia, Charleston

+ New Jersey, Middletown


Director Business Improvement-Operations

Location: This position will work a hybrid model (remote and office). Must reside within 50 miles/1 hour commute of an Elevance Health location.

The Director Business Improvement-Operations is responsible for leading large-scale business operations while supporting enterprise wide initiatives through the expert deployment of Lean and Six Sigma methodologies. This leader will manage the day to day operations of a large production team in our Provider Data Solutions Operations, driving results within key performance metrics while improving the way business performs. The leader will also optimize end-to-end operations, create efficiencies, enhance quality and position the organization for profitable growth by mitigating the need for incremental administrative costs.

How you will make an impact:

+ Oversees large scale operations for Provider Data Solutions. This includes managing day to day production along with strategic opportunities.

+ Supports department-level and enterprise executives in decision-making, setting strategic goals, and investment priorities that position the organization for digital and automation capabilities and in goal setting activities.

+ Develops an initiative intake process for prioritizing and establishing value ensuring key projects are aligned to top organization priorities, meet the needs of leadership, mitigate risk, and that business commitments are on time, within budget and capture expected value performance results.

+ Leverages the Lean, Six Sigma and operational experiences for all phases of projects with an emphasis on data collection/analytics, process analysis, implementation in line with sponsorship support, and control reports on the status and health of the portfolio using the dashboard to provide visibility into key metrics.

+ Develops and deploys a business improvement discipline and practice across the organization, adopting practices of Lean and Six Sigma and following the DMAIC approach across all phases.

+ Establishes and oversees a comprehensive communication plan and informs key stakeholders about the progress of initiatives and key operational results.

+ Aligns internal resources to projects and manages external sourcing to obtain full competency to complete projects.

+ Hires, trains, coaches, counsels and evaluates performance of direct reports.

Minimum Qualifications:

+ BA/BS in the healthcare field and minimum of 10 years experience at a director or above level with significant large-scale business optimization experience up to $100M+ in valuation; or any combination of education and experience, which would provide an equivalent background.

+ Lean and Six Sigma Black Belt or obtained within 6 months of hire.

+ Ability to travel required.

Preferred Skills, Capabilities and Experiences:

+ Master’s degree preferred.

+ Strategic planning in operational settings, data analysis and has driven continuous improvement in the healthcare industry through Lean and Six Sigma methodologies strongly preferred.

For candidates working in person or remotely in the below locations, the salary* range for this specific position is $148,240 to $280,174.

Locations: California; Colorado; Hawaii; Nevada; New York; Washington State; Jersey City, NJ

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, nondiscriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

  • The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success – for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insuran

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Job Posting: JC256939851

Posted On: Mar 16, 2024

Updated On: Apr 27, 2024

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