at ABB Inc in Chicago, Illinois, United States
Job Description
System Drives Field Service TechnicianTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
In this position, you will provide technical support for PAPI P&P (Pulp & Paper) Service, Process Automation Process Industries (PAPI), delivering superior, professional service, remotely or on site.
You will be responsible for responsible to supporting our growing system drives business. Our systems are used in Pulp & Paper, Metals & Mining and Cement industries. This position requires an individual with excellent troubleshooting skills and a person with a strong technical background in drives and motors. The position requires 80 percent travel to service our demand based customers throughout the USA (United States of America). The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.This is a position with global grade
17This position reports to
Systems Drives Operations ManagerYour responsibilities
Installation supervision according to manufacturer's specifications of new equipment at customer sites
Interprets maintenance manuals, schematics and software tools. Repairs equipment, utilizing knowledge of electronics and using test instruments, computers and hand tools
Lead workers in servicing and repair of ABB equipment. As required, instruct customer in electrical theory and operation of ABB Drives. Lead drive system commissioning projects
Consults with engineering personnel to resolve unusual problems in system operation and maintenance
Advise management regarding customer satisfaction, product performance and suggestions for product Improvements
Learn ABB tools such as Drive Composer, Drive Windows, Control Builder, SAP, Concur, Outlook, Amex TravelYour background
High School Diploma/GED and minimum 5 years of technical work experience or Associates Degree and minimum 3 years of technical work experience or Bachelor's Degree and minimum 1 year of technical work experience
Understanding of AC (Alternate Current) and DC (Direct Current) drive systems
Experience performing field service technician support for AC and DC coordinated drive systems; and using test equipment including Oscilloscopes, Data Loggers, PDMA motor testing, and CMC measurements. Work with ABB 800xA is a plus. A special combination of education and experience must be demonstrated in the AC drives area
The candidate must be able to analyze and test system hardware and software performance applicable OEM integrated machines
Must be available 24/7 based upon business necessity. Up to 80% travel required
Ability to write detailed technical field service reports
Ability to troubleshoot, test, repair and service technical equipment
Comply with ABB and customer safety requirements. Complete all designated safety training on time
Candidates must already have a work authorization that would permit them to work for ABB in the USBenefits
Retirement plan
Life insurance
Disability insurance
Wellbeing program
Healthcare planMore about us
Process Industries division delivers complete electrification and automation solutions, industry-specific products and lifecycle services across industries. Engineering and delivering automation solutions from device to monitoring and control make our customers get more out of their investment; digitalization solutions including collaborative operations and augmented reality help improve plant and enterprise productivity, reduce maintenance and energy costs. Our engineering, project management, services and solutions portfolio covers a wide range of industries - Mining, Pulp & Paper, Metals, Aluminum and Cement, Data centers and Food and Beverage.
We look forward to receiving your application. If you want to discover more about ABB, take another look at... For full info follow application link.
Equal Employment Opportunity and Affirmative Action at ABB Inc.
ABB Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to their sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following websites:
http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
