at Northwestern University in Evanston, Illinois, United States
Job Description
Job ID49850
LocationEvanston, Illinois
Department: MCC Information Technology
Salary/Grade: ITS/81
Job Summary:
Completes efforts and projects related to the design, installation, operation, support, upgrades and maintenance of infrastructure, including software, servers, networking and storage.Administers, maintains and supports complex and critical infrastructure.Provides user support for server hosting requests, problem resolution, system changes and upgrades.Analyzes infrastructure performance and resolves problems or makes appropriate recommendations.Ensures that all aspects of operability are delivered as part of the implementation process while also ensuring that existing service level is maintained or improved.Contributes to and ensures full compliance to operational standards, procedures and best practices.
Please note: As a primarily systems administration position that involves critical infrastructure support, there will occasionally be times when the occupant of this position will be required to work outside of normal business hours or on weekends in order to complete some time-dependent tasks.
Specific Responsibilities:
Strategic Planning
Leads planning, development, and coordination of operations and projects for current and future infrastructures.
Anticipates impact of growth and changes in operations and recommends design and/or process changes.
Participates in disaster recovery/business continuity planning including backup and recovery procedures and higher availability configurations.
Administration
Ensures data/media recoverability by implementing a schedule of system backups and database archive operations.
Serves as project liaison - implementations or upgrades, acts as the focal point for communications between CI (what does this stand for?) and the Project Leader.
Facilitates coordination and a thorough understanding of requirements, attends project meetings, creates written meeting notes, creates appropriate ticketing, etc.
Maintains policies and standard procedures to increase system uptime.
Identifies training needs and keeps current on application technologies.
Monitors security alerts and ensures that appropriate patches are applied in an automated and timely fashion; works with developers to patch or upgrade custom code for security compliance.
Documents and maintains system standards; researches and recommends innovative approaches for system administration tasks.
Creates and maintains standard OS installation images for virtualization templates.
Development
Monitors application performance on servers.
Evaluates and manages appropriate software and hardware allocations to achieve an optimum performance level.
Performs capacity planning for projecting future growth.
In collaboration with development project teams, builds, rebuilds, and/or updates servers and configures hardware and virtual machines (VM), applications, peripherals, services, networking, storage.
Performance
Leads troubleshooting of application, operating system(s) server hardware, network communications and storage problems within infrastructure.
Provides a second level of support; leads service incident and problem resolution efforts to support entrusted applications/products.
Provides user support on deployed servers.
Consults on best practices to users.
Provides data and metrics to support sizing requirements and performance tuning decisions. Participate in related decision processes with managers and leads.
Supervises
Provides work direction and/or supervises staff such as team members, subordinates, contractors, vendors, students, etc.
Recommends staff hires/terminations.
Coaches and mentors staff.
Manages projects ensuring timelines and deliverables are met and meet expectations.
Miscellaneous
Performs other duties as assigned.
Minimum Qualifications:
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in a major such as computer science, information technology, or related; OR appropriate combination of education and experience.
4 years system administration or other relevant experience required.
Infrastructure (extends across applications)
Apache
Code Repositories (Git, Subversion)
GPGPU (CUDA, OpenCL)
information security
LDAP
Linux Operating System
Monitoring tool (Nagios, zabbix, etc)
Puppet/Chef/Ansible
Server hardware
SQL/MySQL/Postgres
Storage hardware
VMware vSphere
Other: DNS (ISC BIND), ISC DHCPD, SSL Cert manager, SLURM
Programming Languages and Frameworks
Shell Scripting
Analytical
critical thinking
Debugging
decision... For full info follow application link.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply.
