at DEPAUL UNIVERSITY in Chicago, Illinois, United States
Job Description
DePaul University
Student Engagement CounselorLoop Campus (Hybrid)Job DescriptionThe Highlights: Reports to the Director of International Student Success to provide students with an exceptional international experience that increases their enthusiasm for DePaul and globalizes their world-view by implementing programs and projects that support the overall successful adjustment and integration of the international student population to DePaul. Contributes actively to both the International Student & Scholar Services advising team and the International Student Success engagement team, as an advisor, team and project manager, and student supervisor.
What You'll Do:
- Intake Management: Manage extremely busy front desk operation (60+ visitors/day). Hire, train and supervise 2-6 student support staff to ensure that each visitor’s first introduction to the Global Engagement suite is friendly, welcoming, and accurate. Train support staff to assess the nature and relative urgency of student, staff, and faculty questions and appropriately direct inquiries on matters related to admission, maintenance of non-immigrant lawful status, lawful enrollment, work authorization, student engagement opportunities, event sign-up, and international travel. Also responsible for document distribution and busy resource email account.
- Advising: Act as Designated School Official (DSO) on record with the Department of Homeland Security as responsible for carrying out federally mandated regulations on behalf of the University. Assess student and exchange faculty needs; provide basic immigration advising and support to international students, student leaders, and student employees. Assist in delivering immigration-related information sessions for students; review student immigration status and provide travel signatures for student visa holders as appropriate; manages document request system and issues immigration documents after reviewing and approving requests; reviews and approves immigration check-in documents for SEVIS registration; determines eligibility and removes course registration holds. Works closely with other advisors to maintain and distribute advising handouts on wide-ranging topics ranging from how to maintain lawful immigration status to how to open a bank account and how to get a driver's license.
- Engagement Program Management: In collaboration with the Director, develop, implement and assess international student orientation and leadership programs that ensure the success of international student orientation and integration university-wide. Advise student groups and supervise student leaders; maintain a wide knowledge of university and community resources available to students; provide logistical planning support for student programs; market international student programming. Will be actively involved in leading student orientations, welcome events, arrival services, and on-going campus student engagement programs throughout the academic year..
- International Student Health Insurance Management: Manage DePaul University’s international student health insurance initiative. Manage the relationship with DePaul’s international student health insurance provider, ISO, and ensure the annual renewal of contract with agreeable contract terms including appropriate cost of coverage for insurance and appropriate insurance coverage for international student population. Develop calendar for autom
PI238266776
DePaul University is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.
