at RSM US LLP in ChicagoChicago, Illinois, United States
Job Description
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
RSM's purpose is to deliver the power of being understood to our clients, colleagues and communities through world-class audit, tax and consulting services focused on middle market businesses. The clients we serve are the engine of global commerce and economic growth, and we are focused on developing leading professionals and services to meet their evolving needs in today's ever-changing business environment.
Are you motivated by the opportunity to work with clients and bring solutions to some of their most challenging human resource needs while at the same time working in a collaborative team culture? If so, the Human Capital team at RSM provides a unique opportunity to build a career by joining a fast-paced, rapidly growing, and entrepreneurial consulting practice where you will have an immediate impact as a leader. We are looking for a Human Resources Outsourcing Director to help continue the growth of our practice while solving the complex human capital problems the North American middle market faces throughout the entire employee lifecycle. You will be responsible for providing oversight over our HR Managed Services, HR Managed Services + Payroll, or Managed Payroll client service offerings to ensure our HRO team provides prompt day-to-day HR transaction processing, employee facing support, workplace compliance guidance, and HR coaching and leading practices. You will play a pivotal role in driving strategic initiatives, managing client relationships, and ensuring operational excellence across all outsourcing functions. This role can be based in other cities in the US.
Responsibilities:
Drive, lead and participate in the development of proposals and business development activities
Assist in developing new market relevant tools, methodologies, products and deliverables for the rapidly changing human resources industry
Identify and implement Human Capital and HR Outsourcing strategies that support overall business objectives
Lead, mentor, and motivate a team of HR outsourcing professionals, providing guidance, feedback, and support to foster a culture of collaboration and continuous improvement
Oversee the implementation and execution of HR outsourcing projects, ensuring adherence to quality standards, timelines, and budgetary constraints
Serve as the primary point of contact for key clients, fostering strong relationships and understanding their unique HR outsourcing requirements
Monitor federal, state and local compliance changes to provide effective and risk adverse HR outsourcing services
Identify market trends, industry insights, and client needs to enhance service offerings and maintain a competitive edge
Monitor service delivery metrics, analyze performance data, and implement process improvements to optimize efficiency and effectiveness
Collaborate cross-functionally with other RSM workstreams to deliver multi-workstream solutions for clients
Oversee a broad range of HR functions, including payroll administration, benefits management, compliance, employee relations, talent management, and HR technology
Facilitate user workshops to gather and document business needs, requirements, weaknesses, and challenges
Continuously learn to better understand RSM's array of services, with the intent to enhance value to our clients
Effectively document and communicate your insights and plans to cross-functional team members and management
Provide thought leadership through presentations or writing such as blogs or RSM content either individually or jointly with other RSM team members
Network internally and externally to develop sales opportunities
Manage multiple projects and project teams to deliver exceptional client experience
Qualifications:
Bachelor's degree in Human Resources, Organizational Development and Leadership, Management, or Finance from an accredited university
Professional certifications such as SHRM-SCP or SPHR are a plus
Proven experience in HR outsourcing, with 10+ years in a leadership role
Exceptional leadership, communication, and interpersonal skills, with the ability to build rapport and credibility with clients and internal stakeholders
Proven track record in executive management, strategic consulting, and driving operational excellence within HR/Payroll operations
Previous human capital consulting... For full info follow application link.
RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.
