at Wintrust Financial Corporation in Rockford, Illinois, United States
Job Description
Wintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ:WTFC. Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen community bank subsidiaries with over 170 banking locations in the greater Chicago and southern Wisconsin market areas. Additionally, Wintrust operates various non-bank business units including commercial and life insurance premium financing, short-term accounts receivable financing, out-sourced administrative services, mortgage origination and purchase, wealth management services and qualified intermediary services for tax-deferred exchanges.
Wintrust was founded with the idea to be the alternative to the big banks. We are looking for top talent to join Chicagos Bank, as a full-time Teller Supervisor!
Why join us?
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An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years)
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Competitive pay and annual discretionary bonus eligible
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Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
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Family-friendly work hours
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With 175+ community bank locations, we offer opportunities to grow and develop in your career
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Promote from within culture
What youll do:
The Teller Supervisor is responsible for the supervision of teller staff and all branch functions associated with processing customer transactions and providing routine banking services. This position requires strong leadership, organizational, and communication skills in order to motivate staff and effectively organize and delegate duties among the teller staff. Responsibilities include:
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Oversee the operating procedures and practices within the teller department including: Make approvals and exceptions to policy as needed, recognize potential fraud and report to management as necessary, take a proactive approach to solving operational issues, and ensure compliance of all department, bank and regulatory policies and procedures
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Recognize potential cross-sell opportunities, direct customers to appropriate bank personnel and coach staff to recognize these opportunities as well
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Perform routine monthly audits and daily/monthly sales tracking
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Participates in hiring, onboarding, training and ongoing development of teller staff
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Complete performance reviews for teller staff
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Assign work schedules to employees to ensure efficient function of department
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May be required to participate in community events
Qualifications:
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Previous teller experience required
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3-5 years of supervisory experience preferred, preferably within a financial institution
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Travel between branches may be necessary
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Must beavailable to work all shifts including Saturdays
Medical Insurance Dental Vision Life insurance Accidental death and dismemberment Short-term and long term Disability Insurance Parental Leave Employee Assistance Program (EAP) Traditional and Roth 401(k) with company match Flexible Spending Account (FSA) Employee Stock Purchase Plan at 5% discount Critical Illness Insurance Accident Insurance Transportation and Commuting Benefits Banking Benefits Pet...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
