at Advantage Solutions in Chicago, Illinois, United States
Job Description
Summary
Sr. Director, Client Services Team – CPG/Retail (Remote)
At our Company, we grow People, Brands, and Businesses!We are one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
Position Summary
The Sr. Director Client Team Services is responsible for supporting all sales and retail strategy, initiatives, and overall results within the U.S. for select channels of distribution. Responsible for headquarter sales for the grocery and convenience outlets serviced by Advantage Solutions. Other retail service responsibility will include planning, budgeting, and coordination of surge and reset work. This position will be a critical contact to the client organization and senior leadership.
What we offer:
+ Full-Time Benefits (Medical, Dental, Vision, Life)
+ 401(k) with company match
+ Training and Career Development
+ Generous Paid Time-Off
Responsibilities:
+ Act as primary interface and sales / retail authority with client’s management team. Ensure proper connections and communication internally with key Advantage stakeholders and service supporters
+ Organize and facilitate key internal and external meetings required to deliver retail performance, advance strategy and vision, and enhance business partnership
+ Diagnose, craft and implement sales and retail solutions to accommodate client needs within approved funding
+ Drive key sales and retail initiative development and execution with broader retail teams. Key initiatives will include enhancement of ROI based activity reporting, deployment of new sales and retail approaches, technology, competitive benchmarking process, etc.
+ Achieve headquarter sales and retail business objectives by aligning, prioritizing, communicating, executing and reporting across all sales and retail teams and channels of distribution
+ Manage within defined budget and deliver Advantage operating income plan. P&L and pro-forma oversight
+ Deliver key performance KPI’s and ROI
+ Ensure talent development and team engagement for sustainable team success
+ Review and refine all aspects of internal and external reporting, ensuring relevant and consistent approach across teams
+ Ownership of all communication, platforms, tools, insights and recommendations as they relate to retail performance and needs
+ Control expense / budget by aggressively and proactively managing sales and retail funds, including labor expenses – monitor and report on a monthly basis
+ Maintain best-in-class staff by recruiting, selecting, orienting, and training leadership team and associates
+ Achieve job results through the coaching, counseling, and discipline of associates; monitoring, planning and appraising job results
+ Consistently recruit and promote “top graded” talent, creating pipeline for future Advantage management
Qualifications:
+ Bachelor’s Degree or equivalent experience is required
+ 15+ years of experience in industry with leading CPG and/or agency
+ 10+ years of experience in retail supervisory experience
+ Master critical leadership behaviors and demonstrate decisiveness
+ Strong leadership skills with the ability to motivate and guide others toward accomplishment of division and departmental goals
+ Retail and headquarter sales insights and thought leadership with respect to competitive landscape, retail and sales coverage models and application of current and future retail technology
+ Strong initiative and self-directed, ability to work independently
+ Ability to work though others with strong leadership, delegation and presentation skills.
+ Strong organizational and follow up skills
+ Strong written and verbal communication skills
+ Strong understanding of retail reporting systems
+ Mathematical and analytical ability
+ Model the organization’s cultural values and attributes
+ Possess and demonstrate innovation and strategic partnership to serve the business’ strategy
+ Ability to establish credibility, recognize and support the organization’s preferences and priorities
+ Result and people oriented with ability to balance business considerations while using sound judgment
+ Negotiate skillfully in tough situations with both internal and external groups
+ Displays the ability to achieve desired results through others with positive, energetic and enthusiastic communication
+ Ability to identify performance challenges or issues and work with associates to improve/correct those issues
+ Ability to recognize opportunities for growth and improvement, and to work with associates to achieve company and personal goals
+ Demonstrates commitment to meeting or exceeding customer expectations, effectively solicits and responds to the needs of the customer both external and internal
+ Works cooperatively with others toward common group objectives, demonstrates respect for the ideas and contributions of other team members, cultivates positive relationships with other associates, and provides assistance and support to others
Supervisory Responsibilities
+ Direct Reports:Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
+ Indirect Reports:May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel Requirements: Up to 75%
Benefits:
+ Health insurance
+ Health savings account
+ Dental insurance
+ Vision insurance
+ 401(k) + matching
+ Employee assistance program
+ Flexible spending account
+ Life, AD&D and Disability insurance
+ Parental leave
+ LiveWell Benefits and Programs
+ Voluntary benefits including Pet Insurance
+ Online Discounts at PerkSpot
Responsibilities
The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Position Summary
The Sr. Director Client Team Services INEX is responsible for supporting all sales and experiential marketing strategy, initiatives, and overall results within the U.S. for select channels of distribution. Responsible for headquarter sales for the grocery and convenience outlets serviced by the Company. Other experiential marketing service responsibility will include planning, budgeting, and coordination of surge and reset work. This position will be a critical contact to the client organization and senior leadership.
Essential Job Duties and Responsibilities
Client Relations
+ Act as primary interface and sales / experiential marketing authority with client’s management team. Ensure proper connections and communication internally with key Company stakeholders and service supporters
+ Organize and facilitate key internal and external meetings required to deliver
