at Kelly Services in Northlake, Illinois, United States
Job Description
Customer Service Representative needed in Northlake, Illinois
1 st Shift: Monday – Friday, 7am – 3:30pm
$21 – $22/hr, based on experience
This role is 100% in-office
For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Bilingual Customer Service Representative to work at a premier client in Northlake, Illinois. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
$21 – $22/hr, based on experience
Why you should apply to be a Bilingual Customer Service Representative: – Competitive salary based on experience. – Join a premier client in Northlake, Illinois. – Work in a dynamic and fast-paced customer service environment. – Utilize your bilingual skills in English and Spanish.
What’s a typical day as a Bilingual Customer Service Representative? You’ll be: – Assisting customers by phone, email, or fax regarding orders and general inquiries. – Addressing scheduling issues and possible delivery delays. – Advising customers of long lead times for future planning of part orders. – Adjusting billing discrepancies and quoting charges for machine parts. – Processing external customer orders and invoices within the ERP system. – Issuing Return Merchandise Authorizations and following through with the credit process. – Interacting with stockroom and shipping departments daily. – Assisting in the shipping/receiving department as needed. – Handling invoicing and documentation within the ERP system.
This job might be an outstanding fit if you: – Have 2+ years of customer service experience. – Are proficient with MS Word and MS Excel. – Are bilingual in English and Spanish. – Are familiar with ERP systems.
What happens next: Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry-even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Bilingual Customer Service Representative today!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Why Kelly ® ?
As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work-just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.
Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
