at Caterpillar, Inc. in Morton, Illinois, United States
Job Description
Career Area:
Strategy
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
The Opportunity:
As a Project Technical Specialist II within the Business Resources Heritage Team, you will be responsible for providing commercial business support for our facilities that utilize ANTARES Parts Invoicing, Direct Ship, and our Data Analytics and Reporting Team within the Product Support & Logistics Division. This role would be responsible but not limited to:
Job Duties:
+ ANTARES Parts Invoicing
+ Actively manage and respond to ANTARES Parts Invoicing, Direct Ship and Reporting requests.
+ Research and collaborate with other functional groups (IT, Records Accuracy, Operations, Accounting, Customer Master Data, Customs, Compliance, etc) to determine root cause, develop solutions, test, and implement.
+ Assist and guide Product Support & Logistics Division facilities globally with invoicing issues, questions, and grief resolution.
+ Perform data analysis, system setups and updates.
+ Issue manual invoice corrections.
+ Direct Ship
+ Provide support to the Direct Ship commercial and support teams globally. Not limited but could include subjects covering shipments, legal entity, customs/compliance, transportation, invoicing, and accounting.
+ ANTARES Parts Invoicing business lead on system implementations, system enhancements, projects, and other initiatives.
+ Work with IT to prioritize and manage open ANTARES Parts Invoicing / Customer Data support work requests for direct ship initiatives.
+ Support training and processes for manual ANTARES Miscellaneous Bill invoices to correct accounting or system issues for direct ship business.
+ Reporting
+ Analyze and solve customer requests which include gathering business requirements, documentation, testing, interacting with customers to deliver solutions that meet their requirements.
+ Understanding and extracting data from our systems
+ Other
+ Provide leadership guidance and mentoring to team members.
+ Train team members and internal/external users on various API functionalities.
REQUIREMENTS:
Basic Qualifications:
+ Relevant degree or 5+ years of progressively complex experience in similar field
+ Experience performing data analysis and report/visualization development
+ Exhibit strong planning, organization, communication, prioritization, flexibility, and leadership skills.
Top Candidates Will Also Have:
+ 2+ years of experience with SQL, SAS, Snowflake, or Power BI
+ Experience with ANTARES Parts Invoicing, Customer Support, or Direct Ship
+ Strong team player with the ability to work in a collaborative environment and work independently
+ Ability to multi-task and work under pressure with short deadlines
+ Demonstrates initiative, accountability, and good judgement
+ General knowledge of company policies and procedures
Additional Information:
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers .
Employee benefit details:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just an hourly wage, because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with a yearly STIP bonus.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
Final details:
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
\#LI
Posting Dates:
March 19, 2024 – April 2, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals – Including minorities, females, veterans and individuals with disabilities – are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.
