at MSC Industrial Supply Co. in Hanover Park, Illinois, United States
Job Description
Build a better career with MSC.
Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE (https://youtu.be/VvCFDMQRyM8) to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.Requisition ID :15425
Employment Type :Full Time
Job Category :Customer Care
Work Location :Hanover Park, IL (Whse)
State or Province :Illinois (US-IL)
Potential Work Location :
The Telesales Account Executive recommends MSC products, services and solutions via telephone with established and prospective customers, utilizing a consultative selling approach. Must meet all predetermined activity and sales goals.
DUTIES and RESPONSIBILITIES
+ Recommends MSC products, services and solutions via telephone with established and prospective customers, utilizing a consultative selling approach.
+ Grows sales to achieve department and corporate sales goals by developing existing accounts and penetration of newly assigned customers.
+ Identifies opportunities and makes product recommendations for customer-specific operational and technical needs.?
+ Builds excellent customer relations. Responds to customer needs consistent with MSC standards, culture and business practices.
+ Demonstrates teamwork to ensure achievement of team, individual, and corporate sales goals.
+ Maintains sales records and generates relevant market/sales reports for MSC management as needed.
+ Monitors expenditures to ensure compliance with approved budgetary constraints. Takes corrective action as necessary.
+ Develops a personal business plan under close management supervision to meet personal annual goals.
+ Demonstrates fundamental sales techniques and experience through track record of achieving sales goal.
+ Learns and fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC’s mission.
+ Participates in special projects and performs additional duties as required.
EDUCATION and EXPERIENCE
+ A High School Diploma or the equivalent is required.
+ 2+ years sales experience is required.
+ Metalworking/MRO product and/or process experience preferred.
+ ?
SKILLS
+ Basic computer literacy is required.
+ Excellent oral and written communications skills are also required.
+ Excellent customer service skills are required.
OTHER REQUIREMENTS
- The ability to travel is required.
- This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”).