at Point32Health in Chicago, Illinois, United States
Job Description
Qualifications – what you need to perform the job
COVID Policy
Please note: We encourage all Point32Health colleagues to follow CDC guidance about COVID-19 vaccines, boosters, isolation, and masking. Point32Health reserves the right to adjust its requirements in response to COVID-19 trends in the communities we serve.
EDUCATION, CERTIFICATION AND LICENSURE:
- Bachelor’s degree in an allied health discipline (e.g., Health Education, Human Services, Public Health, Community Health, Social Work, etc.) preferred
- Credentialed by the Board of Certification of Community Health Workers (CHW certificate) or willing to obtain with assistance of leadership team within one year of employment.
EXPERIENCE (minimum years required):
- 3 - 5 years' experience as a Community Health Worker in a similar position in a health care environment to include 1 year experience with care coordination and/or case/care management, advocacy, community health promotion, resource planning, and community-based visits.
SKILL REQUIREMENTS:
- Excellent written and verbal communication skills.
- Working knowledge of Microsoft Office applications.
- Excellent organizational skills.
- Ability to utilize an Electronic Medical Record.
- Strong understanding of the managed care environment with focus on the Medicare/Medicaid population.
- Strong understanding of federal programs namely, The Affordable Care Act, MassHealth, Social Security and Social Security Disability Insurance.
- Knowledge of welfare reform, homelessness, and community resources to address basic needs such as housing, food, transportation, clothing.
- Knowledge of barriers encountered by low-income and culturally diverse families.
- Demonstrated understanding of community services and navigating the healthcare system.
- Bilingual or multi-lingual.
- Medical terminology knowledge and proficiency a plus.
WORKING CONDITIONS AND ADDITIONAL REQUIREMENTS (include special requirements, e.g., lifting, travel):
- Must be able to work under normal office conditions and work from home as required
- Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations
- May be required to work additional hours beyond standard work schedule
- Personal vehicle with current insurance
- Valid driver's license in good standing with a safe driving record
- Ability to travel frequently to member’s homes, hospitals, skilled nursing facilities, PCP office practices and other sites where patients receive care
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.
Compensation & Total Rewards Overview
As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law.
Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:
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Medical, dental and vision coverage
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Retirement plans
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Paid time off
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Employer-paid life and disability insurance with additional buy-up coverage options
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Tuition program
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Well-being benefits
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Full suite of benefits to support career development, individual & family health, and financial health
For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/
Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity
Point32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do—from product design to the workforce driving that innovation. Our Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity team's strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
