at McDonald's in Chicago, Illinois, United States
Job Description
Company Description:
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald’s means thinking big and preparing for a career that can have influence around the world.
At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.
We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it’s set up to be a global hub that cultivates collaboration:
+ Take a class at Hamburger University
+ Sample future items in our Test Kitchen
+ Utilize the latest technology to connect with your team around the globe
We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.
Job Description:
Global Finance Modernization (GF Mod) is a multi-year transformation to enable Global Finance to achieve its vision of being a strategic advisor to the business where Finance is shaping and leading critical strategic initiatives across the enterprise, driving growth, and creating enterprise value. This program focuses on all aspects of Finance, including transformation across our people, processes, operating model, and technology. GF Mod will improve the employee experience and allow Finance to deliver a more seamless and consistent experience to its customers.
As a Global Training Lead for GF Mod, you will play a pivotal role in enabling new ways of working, driving the successful implementation of a Finance technology system, and informing process improvements across the Global Finance team. This person will report to the Overall Change Management Lead.
You will be responsible for developing and executing a comprehensive training strategy to ensure a smooth transition and adoption of the new Finance systems, tools, and processes. You will develop the training strategy in adherence with the overall change strategy. This role requires a deep understanding of change management, strong project management skills, and ability to effectively train employees at all levels and cultures.
Key Responsibilities
+ Collaborate with key stakeholders to develop a robust training strategy that aligns with the objectives of the GF Mod program
+ Conduct a thorough assessment of training needs across various departments and user groups to identify knowledge gaps and create targeted training plans
+ Develop high-quality training materials, including user manuals, online tutorials, videos, and other resources to support end-users in understanding and utilizing the new finance systems effectively
+ Design and deliver engaging training sessions, workshops, and webinars for employees, finance professionals, and managers spread across multiple locations globally. Ensure a consistent and comprehensive training approach that is user-friendly, and tailored to different audiences
+ Collaborate with Market Finance teams to identify and train a network of champions or superusers who can provide ongoing training and support to employees within their respective regions
+ Work closely with the change management team to develop and implement change communication plans, ensuring employees are aware of the benefits and features of the new finance systems and are prepared for the transition
+ Monitor the effectiveness of the training program through feedback mechanisms, surveys, and user assessments, and continuously refine the training materials and delivery methods based on feedback and performance data
+ Collaborate with cross-functional teams, including IT, Finance, and project management to ensure seamless integration of the Finance system and alignment with organizational objectives
+ Maintain comprehensive training documentation, including training schedules, attendance records, and evaluation reports. Provide regular progress reports to project stakeholders and senior leadership
Qualifications:
+ Bachelor’s degree in human resources, organizational development, or a related field
+ Proven experience leading global training initiatives, including the implementation of cloud-based Finance systems
+ Strong project management skills with the ability to manage multiple priorities and stakeholders
+ Excellent communication and interpersonal skills, with the ability to engage and train individuals at all levels of the organization
+ Proficiency in designing and delivering engaging training sessions using various methodologies
+ Familiarity with change management principles and practices
+ Strong analytical and problem-solving skills
+ Ability to work effectively in a global and multicultural environment
+ Flexibility to travel as needed to conduct training sessions and support implementation efforts
Additional Information:
McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Requsition ID: REF6667O_743999975188733
