Beverage Manager

at Hyatt in CHICAGO, Illinois, United States

Job Description

Description:

We believe our guest select Hyatt and the Chicago Athletic Association (CAA) because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences to each and every guest.

CAA is a place where high expectations aren’t just met-they’re exceeded. It’s a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It’s a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Our Culture is represented by our mission, values, and goals through: Innovative, Respect, Service-Oriented and Inclusion. Innovative, CAA is forward thinking and passionate as we seek new ways to advance in the hospitality industry. Respect, CAA team members are inspired by the team’s spirit and camaraderie given to one another. Service-Oriented, CAA is customer focused by providing authentic hospitality in every way every time. Diversity and Inclusion, Diversity is an integral part of who we are and what we represent.

Join us for this incredible opportunity to be part of the team as a Beverage Manager at Cindy’s Rooftop located on the 8 th floor of the Chicago Athletic Association (CAA)… Not only will you be part of a rock-star team, but you’ll get to be part of a company that consistently earns a spot in Fortune’s 100 Best Companies to Work For!

We Offer Excellent Benefits:

+ Free room nights, Discounted and Friends & Family Room Rates

+ Medical, Prescription, Dental and Vision Insurance

+ 401K with company match

+ Paid Time Off, Personal Days and Paid Holidays

+ Paid Family Bonding Time and Adoption Assistance

+ Free colleague meals during shift

+ Employee Stock Purchase plan

+ Complimentary Access to Headspace and numerous discounts at various retailers

COVID- 19 Safety:

Hyatt Hotels and the Chicago Athletic Association follows all COVID-19 CDC and City of Chicago Health department protocols for the safety of our team members, colleagues and guests.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The Beverage Manager is responsible for the overall beverage program at Cindy’s Rooftop, a high-volume destination restaurant and lounge. Additionally, this position will assist the overall management team with daily shift leadership and oversight of lunch, dinner and late-night services as applicable; focusing on the overall guest satisfaction of all guests, including walk-in, bar, standing room and terrace guests, as well as table reservations and meal service guests. Daily shift oversight includes all Bartenders and Barbacks; as well as assisting with support to Servers, Bussers, Food Runners, and Hosts/Hostesses. This position has the opportunity to earn supplemental income thru the creation of custom beverages for private events.

Responsibilities for this position includes, but are not limited to, the following:

· Selection, training and development of bar staff to adhere to and enhance beverage menu and selections

· Ensure superior drink service, including mixing and serving drinks according to standardized recipes ensuring consistency and quality.

· Maintain guest satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiate improvements; build relationships with preferred guests

· Weekly inventory of beverages, ordering and maintaining par levels, menu generation and recipe creation

· Maintain safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems

· Maintain daily operations by enforcing and ensuring compliance with policies and standard operating procedures; enforcing and guiding production, productivity, quality, and guest-service standards; assist in determining and implementing system improvement

· Assist with restaurant financial objectives by adhering to annual forecasts and budgets; analyzing variances; initiating corrective actions; monitoring financial controls; assist with the development and implementation of strategies to increase average meal checks

· Assist with selection, training and development of all restaurant team members

· Assist in other restaurant and recreation outlets with day-to-day operational support and leadership as needed.

Chicago Athletic Association is dedicated to building a diverse, inclusive and authentic workplace. Our team members work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Located on Michigan Ave, the Chicago Athletic Association hotel is a historic landmark transformed into an incomparable boutique hotel with some of Chicago’s best outdoor spaces, such as Millennium Park and Maggie Daley Park, right outside their front door. Inside this 1890s monument, you’ll find 240 guest rooms & suites, 17,000 sq. ft of event space, and seven award-winning dining destinations. The Chicago Athletic Association hotel, part of the Unbound Collection by Hyatt, was recently voted #1 best hotel in Chicago by the readers of Condé Nast Traveler.

Qualifications:

+ Previous supervisor or management role at a high-volume restaurant with a robust beverage program

+ At least 3-5 years of experience at an upscale, high-volume Food & Beverage establishment

+ Must be able to work flexible hours including closing shifts, weekends and holidays.

Primary Location: US-IL-Chicago

Organization: Chicago Athletic Association

Pay Basis: Yearly

Job Level: Full-time

Job: Bars/Restaurants/Outlets

Req ID: CHI013735

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.