at Slalom LLC in Chicago, Illinois, United States
Job Description
Who You'll Work WithIn our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.
Job Title: Salesforce Billing - Solution Architect
The Solution Architect serves as subject matter expert on Salesforce Billing projects, responsible for client delivery, proposals, new business opportunities, and knowledge management. The Solution Architect works closely with the Product Owner and Technical Architect to understand requirements and enable the authoring/development of quality solutions that meet the requirements.
Responsibilities:
- Serve as the technical leader for Salesforce Billing projects onsite at client locations
- Translate business requirements into well-architected solutions that best leverage the Salesforce Billing platform
- Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution's feasibility and functionality
- Provide hands-on, expert-level technical assistance to developers
- Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions
- Provide expertise during sales efforts to estimate the technical level of effort
- Present to potential clients during sales efforts and be able to pull together quick proof of concepts as needed
- Participate in marketing events (e.g. sales meetings, Dreamforce events)
- Demonstrate thought leadership through publishing, public speaking and client presentations
- Coach and mentor junior technical and functional team members
- Ability to lead or participate in technical integration discussions and design workshops
- Ability to create high level architecture diagrams that you can relate to both technical and business minded individuals
- Ability to optimize product configurations to match the clients billing requirements
- Provide guidance and best in class billing strategies to the client
- Act as the solution owner during the project, ensuring the projects scope and outcomes are on track
- Interview candidates
- Travel Requirement: Up to 50%
- 7+ years of CRM industry experience and/or CPQ / Billing implementation experience
- 2+ successful Salesforce Billing implementations
- Understanding of Salesforce CPQ and its relationship to Salesforce Billing
- Minimum 3 years of Salesforce platform experience (4+ years preferred)
- Complete understanding of data models and product/pricing master data management
- Knowledge of the full billing cycle including: Invoicing, Invoice Templates, Payment and Payment Gateway configuration. Revenue Recognition, Financial Reporting, and integration into the ERP system
- Experience in B2B or B2C E-Commerce is highly desired
- Excellent client-facing written and oral communications skills
- Prior experience as a Solution Architect or similar role on 3+ projects that were at least 6 months in duration
- Active Salesforce certifications or ability to achieve relevant certifications upon hire with in first several months
About Us
Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In eight countries and 45 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. We will accept applications on an ongoing basis until a candidate is selected for the position.
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