Metrics and Research Team Supervisor (Public Service Administrator Option 3)

at Illinois Department of Innovation & Technology in Springfield, Illinois, United States

Job Description

25%  Under administrative direction, serves as the Metrics and Research Team supervisor for the Department of Innovation & Technology (DoIT), supporting the Department of Children and Family Services (DCFS):

• Manages and coordinates the activities of professional data scientists and metrics staff.
• Provides expert consultation and advice to developers.
• Provides maintenance and ad hoc support for the Departmental metrics, dashboard, and data warehouse enterprise model, constructs, and data structures.
• Develops and coordinates problem definitions and procedures.
• Develops and oversees data usage methods, supplying necessary methods and integration to all internal and external data models.
• Utilizes Azure SQL data environment, Hadoop, MapReduce, BHase, R, Python, Pig, Java, JavaScript, XML, HTML, C#.Net, VB.Net, Crystal Reports, Visual Studio, and Team Foundation Server in the performance of duties.
• Directs the implementation of new and revised data access models, software, metrics, dashboards, and methods for the data warehouse development team.

20%  Serves as working supervisor:

• Assigns and reviews work.
• Provides guidance and training to assigned staff.
• ounsels staff regarding work performance.
• Reassigns staff to meet day-to-day needs:
• Establishes annual goals and objectives.
• Approves/disapproves time off requests.
• Prepares and signs performance evaluations.

20%  Provides input to the Associate Deputy Director of Data Analytics and Warehouse Management and Chief Information Officer regarding initiatives for data metrics, analytics, dashboard, and overall data warehouse improvement:

• Develops and implements new and revised policies and procedures regarding data warehouse development functions and monitors to ensure team compliance with same.
• Implements administrative rules and procedures and related laws in OITS developed data warehouse software and systems.

20% Manages and coordinates projects, engineering service requests, and tickets for data scientists and development engineers:

• Plans and develops techniques to accomplish major projects.
• Reviews and monitors projects to ensure they are successfully implemented in an efficient, timely manner and in accordance with Departmental priorities and IT industry standards.
• xercises highly substantial creativity and originality to drive data analytics to support enhanced information availability and design.
• Implements and validates cutting-edge algorithms to analyze diverse sources of data to achieve targeted outcomes.

5% Confers and consults with the Associate Deputy Director of Data Analytics and Warehouse Management and Data Integration and Reports Supervisor:

• Provides input into the overall data warehouse architecture and software model, maintenance, enhancements, and procurements.

5%  Keeps abreast of new developments in the Information Technology (IT) field:

• Continues education by attending meetings, training sessions, seminars and conferences to increase familiarity with and maintain current on IT products, vendors, techniques and procedures.
• Attends demonstrations and exhibitions related to assigned operations.

5%  Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.