at Salesforce in Chicago, Illinois, United States
Job Description
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Job CategoryProgram & Project Management
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
The CIO organization and the Data & Analytics Strategic Initiatives team is seeking a Director, Program Management with a proven track record of leading complex projects and programs focused on technical strategy and implementation to drive transformation across the enterprise! The scope of this work will encompass the entire company and may include changes to business processes, technology, data utilization and roles. The role is responsible for end-to-end program management, driving project deliverables and milestones, as well as closely partnering with various business functions to build alignment on scope and approach, technical requirements and processes, and advanced solutions that deliver both short and long term strategic goals.While this is a location-flexible role, to best support customers and/or collaborate with their teams, the candidate will be expected to be in a Salesforce office 1-3 days/week.
Key Responsibilities:
Effectively plan, coordinate, and direct the delivery of large, complex AI transformation projects and programs across the global enterprise while managing risks and issues to minimize scope, budget, and schedule impacts
Collaborate globally to influence key partners, from executives down to SMEs, on project scope/vision, solutions, budget, and schedule; set-up and implement program governance
Maintain the program roadmap along with business outcomes and benefits
Proactively build strong, trusted working relationships with leaders and internal partners to drive alignment and optimize execution and impact.
Effectively manage, motivate and hold accountable leads and team members in a matrixed organization to execute on priorities
Facilitate regular Program and Sponsorship level meetings to remove roadblocks and accelerate decisions
Communicate project strategy, updates, and partner concerns of risks/issues to multiple levels of management, including executive leadership teams across the organization
Ability to identify the root cause(s), develop business case justification, acquire partner alignment; recommend prioritization of solutions
Leverage data and AI insights to propose project execution strategy and measure results
What sets you apart:
Experience in transformation programs across various lines of business demonstrating how technology can drive business innovation and efficiency.
Proven track record of leading the delivery of complex transformation or technology programs, effectively bringing together technology, process improvements, and data.
A history of leading with influence and building strong, effective partnerships across an organization.
Deep experience driving delivery beyond service delivery to true value realization, creating accountability, environment and efficient mix of talent to deliver the last mile, resulting in business outcomes
High Emotional Intelligence, being an outstanding active listener and communicator, capable of conveying complex or nuanced concepts in a clear, concise manner both verbally and in writing to various levels of leadership.
Experience working with business and technical teams, demonstrating the ability to translate technical concepts into actionable business strategies and vice-versa.
Self-starter with the ability to navigate through ambiguity, thriving in fast-paced and multifaceted environments, and delivering results within tight timeframes.
Knowledge of Salesforce AI solutions, Slack, and Tableau (reports and dashboards),... For full info follow application link.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
