at GXO Logistics Supply Chain, Inc. in Chicago, Illinois, United States
Job Description
Logistics at full potential.
At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
As the Senior Manager, Implementations you will be responsible for overseeing the successful implementation of new client business and continuous improvement at our 3PL company. The Senior Manager, Implementations will work closely with cross-functional teams to ensure that new clients are set up for success and that our distribution and fulfillment services meet their needs and requirements.
What you'll do on a typical day:
- Collaborates with Solution and Implementation team members to define the concept of operations and identify requirements for Warehouse Management System design and systems integrations
- Design, configure and test WMS and integrations
- Coordinate cross-functional teams, including operations, logistics, IT, engineering and customer service, to ensure that new clients are set up for success.
- Conduct regular status meetings with clients and internal teams to track progress and identify any potential issues.
- Develop and maintain strong relationships with internal stakeholders and external clients to ensure their satisfaction with our services.
- Leads and coaches the implementation team throughout the project to ensure a successful launch of complex and strategic new business
- Identifies and manages risk throughout the project, ensuring communication to all stakeholders including executives and clients
What you need to succeed at GXO:
At a minimum, you'll need:
- 5 years of experience working in startup environments, operations and change management
- Experience with Microsoft Office and computerized scanner equipment
- Experience working in 3PL, distribution or fulfillment centers
It'd be great if you also have:
- Bachelor's or master's degree in Supply Chain Management, Business, Information Systems or related field
- 3 years of experience in 3PL
- Availability to travel up to 50% of the time
- Experience with the specific responsibility of designing, configuring and testing Warehouse Management Systems
- Ability to engage and collect testing information from cross functional teams and translate that information into practical testing scenarios within a WMS or automation
- WMS experience with Blue Yonder luminate or Manhattan Active WM highly preferred
- Availability to work a flexible schedule including some weekends
- Ability to influence others, work as part of a team and act as a catalyst for change
We engineer faster, smarter, leaner supply chains
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
