at M & T Bank in Rochester, Illinois, United States
Job Description
This position will provide onsite support to our Chicago Data Center located in Elk Grove Village, IL.
Overview:
Responsible for effective installation, configuration, operation, and maintenance of systems hardware related infrastructure. Ensures Data Center standards are complied with and policies and procedures are followed as outlined.
Primary Responsibilities:
+ Interpret and refine project requirements through active written and verbal communication with engineering staff and other less technical team members.
+ Assign appropriate rack space, infrastructure cables and ports, LAN switch ports, and management switch ports.
+ Accept delivery and pick-up of equipment, staging equipment for installation and pick-up, and proper handling of shipping documents
+ Install and remove routers, switches, servers, security appliances, and other equipment, as well as copper cable, fiber cable, racks, patch panels, and other infrastructure components commonly found in a data center environment.
+ Engage with the project team to ensure all projects are implemented in step with documented processes, procedures, and standards and with minimal impact to the business.
+ Develop and maintain adequate documentation to allow peer review prior to implementation and to ensure efficiency of future maintenance activities.
+ Interact with others to clearly explain technical requirements, instructions, and status through written and verbal communication with individuals of varied technical knowledge and at all organizational levels.
+ Complete evening responsibilities as scheduled as well as 24×7 on call as required.
+ Maintain familiarity with carrier circuits, infrastructure trunks, management networks, DMZ structure, SAN networking and terminal servers.
+ Install and assist in configuring and troubleshooting various Data Center technologies including, but not limited to, LAN and SAN connections, fabric interconnect, SAN, server farm and terminal server cabling.
+ Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
+ Promote an environment that supports diversity and reflects the M&T Bank brand.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Complete other related duties as assigned.
Education and Experience Required:
Minimum of 6 years’ higher education and/or work experience
Knowledge of server/storage/network hardware.
Strong interest in learning new DC concepts.
Strong verbal and written communication skills
Experience solving problems on servers, networking devices and IT equipment.
Experience taking on-call shifts and ability to respond to critical events as needed.
Experience raising issues to Sr. staff and management as needed.
IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB)
Education and Experience Preferred:
Bachelor’s degree in Technology or related field
Certifications or special training in related technologies
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $91,061.75 – $151,769.58 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Location:
Chicago, Illinois, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
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