Manager, Workplace Services

at Berkeley Research Group, LLC (BRG) in Chicago, Illinois, United States

Job Description

Summary:

This position reports to the onsite Office Director and to the Regional Workplace Services Director. This position is on site 5 days a week.

JobResponsibilities:

• HR responsibilities including onboarding and onsite recruiting support.
• Facilities coordination, building management, and day-to-day operational support.
• Supervise Workplace Services Associate and act as a backup in both roles when they are out of the office.
• Maintain office equipment and order supplies as needed.
• Event planning, coordination, and execution for both internal and external focused events.
• Administrative responsibilities for national vendor accounts.
• Vendor management, accounts payable, and budgeting.
• Receive and schedule FedEx pickups and assist with FedEx in-store deliveries.
• Review daily mail; scan and email items to relevant department.
• Receive and store IT inventory.
• Onsite IT-related responsibilities such as supporting video and conference room technology, office and workstation setups, trouble-shoot malfunctioning equipment and contact appropriate vendor for resolution as needed.
• Assist with setups for depositions and document creation.
• Assist Forensics team members with client matters.
• Monthly review of budget to actuals and report to Office Director.

Qualifications:

Education

• BA degree preferred

Experience

• Minimum of five years of experience in a professional services environment, preferably consulting or legal, with an emphasis on customer service.
• Previous supervisory experience required.

Skills

• Provide exceptional client service to visitors, candidates, and employees at all times with a positive, upbeat, and roll up your sleeves approach. Be a proactive and creative problem solver that can think outside the box, work independently, and seek guidance when appropriate
• Project a mature presence, empathy, and intellectual curiosity. Demonstrate attention to detail, follow through on assignments to completion, and multi-tasking in an environment with rapidly changing priorities
• Demonstrate advanced Microsoft Office skills including PowerPoint, Excel, Microsoft Teams, and SharePoint
• Comfortable with technology, both learning new applications and being a resource in support of others
• Demonstrate strong time management, project management, and organizational skills
• Exhibit excellent written and oral communication skills with a confident and clear communication style and ability to handle sensitive information and preserve the confidentiality
• Research, summarize and communicate important details
• Be flexible and willing to work overtime occasionally, when needed.
• Proactive and engaged approach
• Collaborative style with an ear toward communications
• Flexible attitude and adaptable to changing circumstances
• Energetically embraces new responsibilities and technology
• Ability to maneuver and lift items up to 50 lbs.

Candidate must be able to submit verification of his/her legal right to work in the U.S., without company sponsorship.

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