at RSM US LLP in ChicagoChicago, Illinois, United States
Job Description
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
OpenAirImplementation Lead
RSM is the leading provider of audit, tax and consulting services to the middle market, which is theengine of global commerce and economic growth. With over 15,000 employees across the U.S. andCanada and a global presence in 120 countries, our purpose is to deliver the power of being understood
to our clients, colleagues and communities. As first-choice advisors, we are focused on developingleading professionals and innovative services to meet our clients' evolving needs in today's ever-changing business environment.
Through a supportive, caring culture, our people are empowered to be their authentic selves, make animpact, own their futures and achieve their personal and professional aspirations. Together, our people'sindividual talents and diverse perspectives strengthen our teams and enhance the unique insights thatwe provide to our clients.
Position Description:
As a part of RSM's Professional Services Automation (PSA) Consulting practice, you will lead all aspects of NetSuite OpenAir implementationsand deliver successful outcomes for our clients.You will work together with other team members to be responsible for client delivery, in addition to supporting our internal efforts to build out a successful practice.
KeyResponsibilities:
Take hands-on responsibility to ensure completion of tasks, milestones, and components including but not limited to gathering and documenting business requirements, creating functional specifications, workshop sessions, design specifications, configurations, quality assurance, implementations, and project reviews.
Provide clients with best practice recommendations based on client industry and business processes. Share these best practices internally with RSM team members.
Help iterate and provide improvements to the PSA implementation methodology, including repeatable tools and techniques to add to the internal knowledge library.
Support sales efforts - including prospect calls, support with implementation estimation and scoping, reviewing Statement of Work (SOW) content, and product demos as needed.
Maintain an understanding of the capabilities in new NetSuite OpenAir releases.
Provide accurate accounting of time spent on tasks.
Maintain awareness of budget and constraints.
Target 50-60% billableutilization on client projects.
Qualifications:
Three or more years of experience in implementing the NetSuite OpenAirPSA platform and associated technologies within the NetSuite ecosystem. Implementation experience is a must- we are looking for someone to hit the ground running and educate us on how it needs to work!
Experience as a consultant working on client-facing delivery projects.
Ability to communicate and manage client expectations at all levels of a client organization.
Strong knowledge of professional services industry.
A passion for delivering successful client outcomes.
A deep understanding of the fundamental business processes underlying Professional Services businesses - the full order to cash lifecycle.
Must be a team player and be able to effectively interact with staff at all levels of the firm.
Experience with telecommuting and working with globally distributed teams.
Be available to travel up to 25%.
At RSM, we offer a competitive benefits and compensation package for all our people. We support and inspire you to prioritize your wellbeing by delivering personalized, holistic programming for your physical, emotional, financial and community wellbeing. RSM has a generous time off policy with at least 14 paid holidays, wellbeing days and associate and above access to self-managed time off. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at .
RSM is proud to be an Affirmative Action and Equal Employment Opportunity employer. We are proud to provide our employees with tools to assist them in being successful in achieving both personal and professional goals. We welcome and support all our employees to thrive in an environment free of discrimination and harassment. As an Affirmative Action and Equal Opportunity Employer all applicants will receive consideration for employment as RSM does not... For full info follow application link.
RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.
