SiteOps Global Product Platform Engineering Manager

at Meta in Aurora, Illinois, United States

Job Description


Meta is seeking a forward thinking, experienced Accelerator (including GPU) Product Platform Engineering Manager to join the Data Center Site Operations team. The Product Platform Engineering (PPE) team is responsible for the overall performance of Meta’s production compute, storage, and accelerator platforms through their life-cycles in our data centers. This role will lead the subset of the PPE team that focuses on accelerator platform hardware. Accelerators are an important priority for Meta that involves complex systems operating in shared computing clusters. The role scope is focused on maintaining and improving the health of the accelerator platforms from operational testing into mass production through end-of-life. Key responsibilities include identifying systemic hardware, firmware, and tooling issues; engaging in hands-on problem solving; and collaborating effectively with cross-functional engineering and tooling teams to improve performance of the fleet. Our data centers, and the tens of thousands of servers installed in them, are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative services are delivered. Meta is at the leading edge of the global data center industry both in terms of how data centers are designed and operated. This person should enjoy working in a fast-paced environment where adaptability and flexibility will be key to their success. We seek an individual who can quickly absorb and understand the technical challenges of subject matter experts and local site operations teams, create alignment between these globally distributed teams as well as partner organizations, and can set informed priorities and direction while getting buy-in and commitment from relevant stakeholders.

Required Skills:

SiteOps Global Product Platform Engineering Manager Responsibilities:

1. Manage other PPE team members through efforts that provide end-to-end lifecycle ownership (operational test through end of life decommissioning) of accelerator (including GPU) hardware platforms and associated new technologies in the data centers

2. Serve as the central point of contact representing the accelerator hardware platforms and associated new technologies across SiteOps, and be the subject matter experts on hardware platform issues, for datacenter operations teams

3. Drive complex accelerator technical investigations globally and spanning multiple disciplines such as Hardware, Software/Firmware, Networking and Power & Cooling

4. Work closely with other PPE team members to share best practices and ensure appropriate feedback is given to cross-functional teams.

5. Issue timely alerts and support fixes to operations teams, and assure a robust feedback pipeline to engineering teams

6. Provide serviceability feedback on accelerator production hardware to engineering design teams

7. Provide technical mentorship on large scale data center projects and initiatives to global, cross-functional teams

8. Build strong relationships and collaboration with engineering and cross functional teams across the company. Actively solicit feedback from teams, and use that feedback to improve operational effectiveness as infrastructure scales

9. Own the cross-functional communication with other technical operations groups to help resolve incidents

10. Collaborate with stakeholders, functional owners and subject matter experts to interpret and articulate business and operations needs

11. Ability to travel up to 30% required

Minimum Qualifications:

Minimum Qualifications:

12. BS or BA in technical field (electrical, computer science, or mechanical engineering) or commensurate experience

13. 10+ years experience in NPI (New Product Introduction) hardware development and/or validation, working with cross functional teams to deliver products to production.

14. Experience working across a diverse global organization and building partnerships with cross functional teams inside and outside of the organization

15. Experience triaging and debugging hardware platforms

16. Experience in processing and analyzing large sets of data

17. Proven knowledge of server and storage platforms, principles, technologies, protocols, and standards

18. Experience with GPU and accelerator based platform hardware that operates in computing clusters.

19. Experience managing multiple concurrent projects and managing tight timelines

20. Experience working independently within a multi-disciplinary team of hardware and operations engineers

21. Experience working with Linux or Unix Operating systems

22. Proven technical drafting skills, experience to create documentation for users of all levels

23. Experience mentoring others and leading technical teams

Preferred Qualifications:

Preferred Qualifications:

24. BS or BA in technical field (electrical, computer science, or mechanical engineering)

25. Direct experience managing others

26. Large-scale data center environment experience, including hardware deployments, deep system knowledge of Linux, Server Hardware, networking, network protocols, supply chain and Data Center automation

27. Bash, PHP, Python, or Perl scripting experience

28. Experience in data center system and process automation

29. Leadership presence and presentation skills

Public Compensation:

$163,000/year to $225,000/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at

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Job Posting: JC257340396

Posted On: Mar 25, 2024

Updated On: May 30, 2024

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