at Joliet Junior College in Joliet, Illinois, United States
Job Description
Position Title:System Administrator - Workday
Job Description:POSITION TITLE: System Administrator - Workday
STATUS: Full Time
DEPARTMENT: Enterprise Applications
DIVISION : Information Technology
CLASSIFICATION : Non-exempt
UNION: TOSSC
REPORTS TO: Director, Enterprise Applications
PLACEMENT: Support Staff, Grade 10
MINIMUM PAY RATE: $61,774.93 annually
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The student population at the college is diverse in ethnicity, gender, language, age, and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff.
POSITION SUMMARY
The System Administrator position supports the effective use of the College's administrative computer systems. This is done by providing system administration, business analysis, computer programming support, software troubleshooting, and working with students, faculty, and staff to accomplish the College's goals through the use of the ERP system(s).
This position will lead the Enterprise Application (EA) department's Workday administration, configuration, support, change management, and project efforts. Responsibilities include support, training communication and coordination for Workday, leading process enhancement of account creation, granting of data access for users, technical support of incidents submitted via the service desk, documentation, report running and data query assistance, setting up security options along with the Infosec department and other tasks in conjunction with the EA team. This role is the EA team's primary liaison to JJC's Workday Stabilization and Enhancement efforts and will interface with users at all levels to enable changes and improve the adoption of our Workday systems.
ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES
1. Assists in the development, analysis, design, configuration, testing, implementation and documentation of computer-based applications through the Administration, support coordination and process enhancements for our Workday (ERP) systems including HCM, Finance, Payroll, Budget Planning, Prism, and Recruiting modules live in production.
2. Work closely with the user community to further integrate the College's Workday ERP system functionality and improve related business processes.
3. Assist users, and analyst IT peers with Workday reporting requirements, applications development, and documentation.
4. Communicate with users to determine their programming requirements and investigate issues with current programs including engaging in critical Workday production issues with peers and stakeholder and assist in resolution actions including document processes and incidents and the creating and evaluation of technical training material.
5. Define processes and facilitate routing of technical support of incidents submitted via service desk support requests including routing of tickets and administration of any Workday portion of ticketing systems.
6. Design and program computer software to fulfill user requirements using proper applications development methodology and best practices.
7. Coordinate and improve how we create accounts and grant data access and security setup to users to Workday.
8. Modify current programs to correct problems or to enhance programs to meet user current requirements.
9. Train functional area personnel on how to use new programs and systems including aligning training and communications deliverables with Workday technology goals both pre and post-project go live and coordinate stakeholder and end-user training.
10. Prepare detailed documentation of programs and systems, especially around Workday ERP.
11. Support IT staff with the integration of new technologies related to the current Workday... For full info follow application link.
ANTI-DISCRIMINATION STATEMENT
Joliet Junior College is committed to maintaining an environment that is safe and free from discrimination, harassment, and misconduct on the basis of sex, which includes sexual orientation or gender-related identity. The College prohibits sexual harassment, sexual assault, sexual misconduct, stalking, and relationship/dating violence has put measures in place to ensure a safe and healthy educational and employment environment, and meet legal requirements in accordance with: Title IX of the Education Amendments of 1972 (Title IX), which prohibits discrimination on the basis of sex in the College's programs or activities; relevant sections of the Violence Against Women Reauthorization Act; Title VII of the Civil Rights Act of 1964, which prohibits discrimination on the basis of sex or sexual orientation, including gender-related identity; and the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), which requires timely warning to the community of certain immediate threats.
