at Invenergy LLC in Chicago, Illinois, United States
Job Description
Invenergy drives innovation in energy. Powered by decades of entrepreneurial experience and unparalleled execution, we solve the energy challenges facing our customers and communities. We provide power generation and storage solutions at scale around the world to create a cleaner energy future. We develop. We build. We own. We operate. We are Invenergy.Job Description
Position Overview
As the Manager, IT Infrastructure for Endpoint systems at Invenergy, you will be working in a highly dynamic and fast-paced technology environment that utilizes a hybrid of on-premise and cloud systems; and PaaS, SaaS, and client-server applications.
Responsibilities
- In this role you are primarily responsible for the workstation user experience for our employees.
- Manage physical and virtual desktops/laptops, tablets, mobile devices and printers with their respective solutions.
- Manage endpoint platform technologies lifecycles, support and administration activities.
- Partner with both business and technical teams and understand how to communicate through various levels of technical and business management.
- Coordinate platform updates, rollouts, patching and planning with other technology stakeholders.
- Introduce new Endpoint technologies as they may benefit the business or further support Technology Services Group initiatives and help plan, design, and implement accordingly.
- Plan and support platform security best practices.
- Serve as primary technical contact and platform owner for Infrastructure endpoints.
- Microsoft Autopilot, Endpoint Manager/Intune and SCCM platform administration, support and planning, including software deployment and management.
- Plan and help coordinate refresh for aging endpoint devices across the fleet.
- Plan and Coordinate testing new hardware and software.
- Printer support, including firmware and connections.
- Participate in the IT Change Management process and regularly scheduled maintenance windows, including after-hours change windows.
- Collaborate with IT counterparts and other department members as needed for operational support and project-related tasks.
- Adhere to the company's values, behaviors, and acceptable use policy while providing competent, proactive support to the company's IT services.
- May require occasional travel to various office and power generation site locations as needed.
- Provide subject matter expertise for Endpoint platforms.
- Participate in the IT Off-Hours support rotation following the company's incident response and escalation policy for Invenergy's 24x7 global operations.
- Build and coach teams to be better technology and security practitioners with integrity.
- Create and maintain technology roadmaps.
- Desktop/Laptop imaging.
Qualifications
- Bachelor's Degree.
- 5+ years of demonstrated experience leading and supporting teams.
- 3+ years of experience with Windows OS architectures, user support requirements and centralized management of endpoints at enterprise scale, including Endpoint Manager/Intune and/or SCCM.
- 3+ years experience working with software deployment and management for endpoints at enterprise scale.
- Eligible to work in the United States without the need for employer visa sponsorship now or in the future.
Benefits
Eligible for medical, dental, vision, 401(k), bonus, paid time off, etc.
Invenergy LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
