at Wintrust Financial Corporation in Rosemont, Illinois, United States
Job Description
Wintrust Mortgage was founded in 1981 to help customers achieve the American dream of homeownership and has since successfully navigated the ever-changing real estate market. As a full-service, federally chartered lender with offices located across the country, were dedicated to providing customers with a wide range of mortgage products and have the capability to lend in all 50 states. To complement the basic conventional, FHA, and VA loan programs, we are uniquely positioned to meet the needs of the continually evolving market. Wintrust Mortgage is part of Wintrust, a financial services company with more than $50 billion in assets.
Why join us?
- An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years)
- Competitive pay and discretionary or incentive bonus eligible
- Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
- Family-friendly work hours
- With 175+ community bank locations, we offer opportunities to grow and develop in your career
- Promote from within culture
Why join this team?
- We have a culture that encourages an entrepreneurial spirit
- We offer multiple opportunities for development and upward mobility
What Youll Do:
- This position is the single point of contact for the LOs and Sales Managers in the assigned regions and a high level of customer service and organization is necessary. Day-to-day activities include; managing tickets/requests from the sales field, proactive, consultative outreach, scheduling and conducting calls with LOs, speaking on leadership calls, managing the marketing onboarding for new LO hires, supporting the Sales Managers with their recruiting efforts, analyzing trends and marketing results within your region to share out with management, and working with your manager and counterparts to establish and execute strategic plans to increase company growth.
- Drive utilization of our marketing systems within the sales team including analyzing and sharing out usage data, conducting best practices sessions, proactively engaging with LOs to increase their usage of the systems, and working directly with the Area Sales Manager to identify areas of improvement and a strategic plan to accomplish established goals.
- Act as project manager for certain marketing requests within assigned region(s), which includes writing a creative brief for the request, establishing appropriate timelines, keeping the project moving via our management software and key communications with our internal team and reporting back to the LO or project requestor in a timely manner.
- Own and manage 2-3 other company-wide marketing systems or strategic projects such as our customer surveys, phone app, promo store, tech enhancements, etc.
- Role will also share in general marketing departmental duties such as invoice management, promo item orders, procedure updates, support ticket management, company acquisitions, reporting and audits.
Qualifications:
- Bachelor's degree preferred
- 2-3 years experience preferred
- Previous marketing, project management, account management experience preferred. Work in a previous customer service centric role/environment is requested. Work in the financial services...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
