at Salesforce in Chicago, Illinois, United States
Job Description
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Job CategoryOperations
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Overview of the Role
As part of a high-performance, fast-paced, and collaborative team, your role will encompass all aspects of running a successful sales organization, which includes GTM (Go-To-Market) planning, growth strategy, sales forecasting, business operations, and data evaluation and analysis. You will work with sales leadership and cross-functional partners to provide a 360 view of the business and drive executive-level recommendations and tools that directly impact an industry-leading Sales team in the AMER Operating Unit.
Successful candidates will be able to use data to drive insights, provide strategic recommendations, build scalable assets, and guide the charge on execution and organizational change. You will have the opportunity to combine intuition for business, innovative inquiry, insights from sales leaders, and curiosity to accomplish meaningful work to uncover trends and identify insights that deliver impact across the organization.
Sample projects and results range from evaluating worldwide market opportunities, building a scalable reporting infrastructure, supporting the creation of the product growth strategy, market segmentation, sales pipeline and key performance metric reviews.
These teams play a meaningful role in supporting sales leadership at the fastest ever growing Enterprise software company!
Responsibilities
Evaluate ongoing business performance against growth targets to support daily operations
Define, design, and interpret key performance metrics to deliver insights and recommendations
Triage and troubleshoot operational issues and optimize infrastructure/systems/processes for scale
Support extensive GTM planning process and pivotal initiatives through capacity planning, efficiency, review, market segmentation, territory carving, quota/incentive design, and more
Collaborate cross-functionally with finance (budget, headcount planning), recruiting (hiring profile, seasonality), field enablement/programs, Employee Success, etc.
Develop and deliver presentations for senior executives
Required Skills
Analyst: 2+ years/Senior Analyst: 4+ years of professional experience, ideally in tech environment, in a highly analytical role or strategy department
Advanced Excel skills
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Preferred Skills
3+ years of analytical experience, ideally in Sales Operations, Business Operations, Strategic Planning, Finance, or related fields
Experience with Google Sheets, SQL, Tableau a plus.
Outstanding problem solving skills: consistent track record to ask questions, structure sophisticated problems, develop solutions and recommendations
Strong communication skills to translate complex info into easily digestible insights and executive presentations
Strong presentation skills, especially related to building compelling PowerPoint/Google Slides presentations
Resilient Self-starter and high degree of motivation to go above and beyond the task at hand
Highly collaborative style with strong networking skills across business functions
Flexibility and ability to adjust on the fly to new demands; sense of urgency
Passionate around quantitative analysis, Excel, and reasoning *LI-Y
Accommodations
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Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
