at Tesla Inc. in Elk Grove Village, Illinois, United States
Job Description
Paint Field Technical SpecialistJob Category Vehicle Service
Location Elk Grove Village, Illinois
Req. ID 220863
Job Type Full-time
Tesla participates in the E-Verify Program
What to Expect
Tesla is actively seeking a Paint Field Technical Specialist to work on one of the most progressive vehicles in the world. In this role, you will provide invaluable Paint technical support to both internal teams and external partners globally.
As a Paint Field Technical Specialist, you will leverage your expertise in Paint application, Color matching, Paint Booth setup, troubleshooting, and Quality control. Your passion for the refinish repair process will be instrumental in driving excellence across all repair aspects. We are seeking an individual who possesses strong critical thinking skills, exceptional communication abilities, and the ability to effectively collaborate with technicians, site leaders, engineers, and senior leadership within TeslaWhat You'll Do
Act as a field-based technical specialist resolving escalations at both Tesla Approved Collision Centers and Tesla Collision Centers.
Identify root causes of field issues and communicate findings effectively to engineering teams
Address Collision Center concerns promptly and with utmost attention; respond to Toolbox cases, emails, and phone calls
Conduct training sessions and implement quality assurance activities to continuously enhance customer satisfaction
Regularly generate detailed reports summarizing activities and key findings
Utilize a range of hand, power, and shop tools proficiently; adhere to all Tesla safety rules, guidelines, and standards
Travel up to 50% as required by business needsWhat You'll Bring
Certificate from vocational school in Collision and Paint and 10 years industry experience preferred
Expertise in Collision Center production refinishing application, paint production optimization, 2 and 3 stage colors, paint booth operation, paint defect troubleshooting, color tinting, and blending
Proficiency in written and spoken English; strong communication skills
Strong computer skills - Microsoft office and cloud applications
Ability to work independently in limited supervision environment and maintain a high level of confidentiality
Ability to travel locally and nationally to support program needs
Must be at least 18 years of age; capable of lifting 50 lbs. and driving a forklift
Compensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
LGBTQ+ care concierge services
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D, short-term and long-term disability insurance
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
For quick access to screen reading technology compatible with this site (free step by step ). Please contact for additional information or to request accommodations.
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Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
